Travel Troubleshooter: United Airlines canceled my flight, so why can't I get a refund?

When United Airlines cancels the last leg of Andy Wilson's flight to Iceland, he must buy a new ticket. The airline blames a "desynchronization," but will it cover his extra costs?

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Iceland ,New Mexico ,United States ,Keflavik ,Suðes ,Albuquerque ,Germany ,Houston ,Texas ,Andy Wilson ,Christopher Elliott ,Icelandair ,Keflavik International Airport ,Travel Troubleshooter ,