Ohh oh whyd you have to make it so quick . Its better when they suffer. I dont get off on it like you do. You will. [chuckles] look. Were gonna be famous. Agent prentiss, theres a call for you from interpol. Take a message, please. Its clyde easter. Your old unit chief . He says he has information about the queen of diamonds. [speaking french] [chuckles] sorry i missed your funeral, by the way. I was held up in prague. So youre not surprised. Of course not. Keeping tabs on my former assets is a particular skill of mine. Ok, what can you tell me about my mystery woman . We dont know her identity, but weve seen her before. Shes struck a number of banks worldwide, including paris there was a robbery when i was relocated there. Someone died. Oh, yes. The bank manager, glenn harrison. Gut shot . Yes. How did you know . I dont remember hearing anything about the robber wearing a mask. Thats because she didnt. She seems to be wearing disguises. Her face has been seen camera by 6 different intelligence agencies and no one can identify her. How is that possible . Wait, who were her partners overseas . She didnt need any. Then why would she now . What if the Smaller Banks were training runs for the stratton bthers . Well, it could be. She took two relatively amateur thugs and turned them into an elite team of efcient bank robbers. But why . To turn them into patsies . All right, ok, so lets look at it. Up until now theyve been highly organized, striking only odeposit days, when the most amount of cash is on hand. But todays different. Its their first saturday hit, its a riskier attack. We should consider the media attention, too. Its the first time theyve had an audience. That might be why the female unsub is so vain. She wants to look good for the cameras. She searches the bank but doesnt actually look for a means of escape. She appears to be almost enjoying the situation. We know the brotrs are in it for the money. Whats she in it for . [footsteps approach] where the hell have you been . Ive been looking for an eape route. There isnt one. So much for your no back doors, no surprises plan. You screwed us. [telephone rings] then why dont you negotiate a way out of here already . [ring] [ring] what . How do you want to end this, chris . I want out of here. How do you propose to do that . I want an armored truck and a plane with a clear flight path to switzerland. No, no, no. Chad. We want to go to chad. Yeah. No agents with guns this time. Dont do that again. Im in charge here. Huh. Ok, so whats the significance of chad . A 2008 coup attempt plunged them into political instability. Theyre currently in the middle of a civil war. Theres gotta be more to it than that. Our ghost wants to go to chad. Im figuring youre my best chance of finding out why. Chad . Thats an odd choice. Eyre not exactly hospitable this time of year. They said they could fly themselves there. Nothing suggests that chris would have that ability, so she must. Hmm. Well, unfortunately, interpol doesnt have many assets in that particular region in africa. Maybe thats something that you could help me with when this is over. Work for interpol again . Thatll be the day. Not work, darling. Run. You see, ive been promoted. So, the teams yours whenever you want it. Well, you know, in our line of work, theres never a good time. Think about it. Please . You find me a connection i can use and maybe well discuss it. [indistinct radio communication] the fbis making good on its promise. Well be out of here soon. Were taking him with us. These guys were too good to get caught, so why did they . 911 received a call alerting them to a robbery in progress. Garcia actually, it was a text. D. C. Added 911 messaging after the Virginia Tech students texts went unanswered during the massacre. Can you trace it, garcia . Yeah. That message was sent from a cell phone that is currently inside the bank why does that name sound familiar . Thats the name of one of the gunmen from the 97 North HollywoodBank Shootout in california. So this is an homage . Garcia guys, that text was sent 30 seconds before they blacked out the security feeds for entry. How is that possible . It didnt come from a hostage. It came from one othe robbers. Ever since darryls wife started using gain flings, their laundry smells more amazing than ever. sniff honey, isnt that the dogs towel . dog noise hey, mi towel, su towel. More scent plus oxi boost and febreze. Its our best gain ever im phil mickelson, pro golfer. My Psoriatic Arthritis caused joint pain. Just like my moderate to severe rheumatoid arthritis. And i was worried about joint damage. My doctor said joint pain from ra can be a sign of existing joint damage that could only get worse. He prescribed enbrel to help relieve pain and help stop further damage. Serious, sometimes fatal, events including infections, tuberculosis, lymphoma, other cancers, nervous system and Blood Disorders and allergic reactions have occurred. Tell your doctor if youve been someplace where fungal infections are common, or if youre prone to infections, have cuts or sores, have had hepatitis b, have been treated for heart failure, or if you have persistent fever, bruising, bleeding, or paleness. Dont start enbrel if you have an infection like the flu. Joint pain and damage. Can go side by side. Ask how enbrel can help relieve joint pain and help stop joint damage. Enbrel, the number one rheumatologistprescribed biologic. Living with chronic migraine feels like each day is a game of chance. I wanted to put the odds in my favor. So my doctor told me about botox , an fdaapproved treatment that significantly reduces headache days for adults with chronic migraine, 15 or more headache days a month, each lasting 4 hours or more. Its shown to prevent headaches and migraines before they start. Effects of botox may spread hours to weeks after injection causing serious symptoms. Alert your doctor right away, as difficulty swallowing, speaking, breathing, eye problems, or muscle weakness can be signs of a lifethreatening condition. Side effects may include allergic reactions, neck and injection site pain, fatigue and headache. Dont take botox if theres a skin infection. Tell your doctor your medical history, muscle or nerve conditions, and medications including botulinum toxins, as these may increase the risk of serious side effects. Put the odds on your side. Visit botoxchronicmigraine. Com to learn how to save on your treatment. Talk to a headache specialist today about botox. Pure is big, bold and just better. Pure is mccormick. The smallest pinch of pure mccormick can make meals legendary. We want to help you realize the rich taste that pure can bring. Meet the piadina the newest addition to Olive Gardens lunch duos menu paired with your choice of unlimited soup or salad starting at just 6. 99 think of it as a quesadilla that speaks fluent italian [siren] theres no clear line of sight to the vault. No, but if we come in, thats where theyll go. We need to be ready for it. Garcia caught us up. Why instigate a hostage situation . Whats a narcissist without tention . She thrives on it. She must have something bigger in mind. We need to separate chris and the female to find out what that is. Its not going to be hard. Theyre already on edge. Its more than the media outlets, sir. Anonymous International Entities are hacking the feeds as well. [cell phone rings] [turns off cell] you were saying . I was tagging i. P. Addresses was that how they shut down the cameras for entry . So, sir. This is an entirely different hack, one thats still receiving. Somebody else is watching. Who . Whoever it is shes dressing up for. I thought that was for the media. The media didnt have eyes inside before today. But she dresses up every time. Because someone is always watching. Her real partner, a fourth unsub. I doubt if she was forthcoming about this other partner to chris. I think its time we bring chris up to speed. You know my favorite card in poker, chris . Whats that . The wild card. I dont believe in wild cards. They dumb down the game. Well, i couldnt agree with you more, but, uh, in this case, youre the one thats dumb. This your new negotiation tactic, insulting me . Oh, its not a tactic. Its a fact. Didnt you wder why you got caught, what went wrong when you did everything right . Impossible. Now, i know it wasnt you, and im hoping it wasnt your brother. So, who does that leave . Youre lying. Ask her. Did you call the police . [chuckles] is that what theyre telling you . Rossi thats not an answer. Of course not. What do you think . Theyre trying to turn us against one another. Why would you even do that . Ollys dead cause of that. I wouldnt. Im trapped here, too. Are you lying to me . Weve come too far for you to start doubting me now. Lost too much. Hey. Hey. Dont let them tear us apart right as were about to win. If you do that, ollys death wont mean anything. I want to talk to someone who wont jerk me around face to face. No more feds. I want to talk to the cop who shot my brother. No. No, forget it. Jj, if it means we can end this. What makes you think he wont shoot you the minute you walk inside . Look, he wants out of there just as much as we want him out. Its not happening. Forget it. Theres no guarantee he wont retaliate for the death of his brother. I know youd do it if you were me. Will, i get what youre feeling, but you are too close to this case to make that call. Youre damn right im close. 4 people are dead because i shot his brother. And no one else needs to die cause of what i did. This isnt about you. Risking your life wont brinthem back. Sorry, will. Wheres that cop, huh . I aint got all day. What youre asking is difficult. Well, ill make it easy. Send in the cop, ill let a couple hostages go. A sign of good faith. Isnt that what you said . In resolving this conflict, but we cant send someone else in to be killed. This aint a friggin debate. Come on, bud. Lets go pick up the phone. Why . Pick up the phone hello . Tell him your name. Its. Its shawn harper. [screaming] ucch. You just killed shawn harper. Not me, you. Im gonna shoot another hostage every 60 seconds until you send in the cop. Every 60 seconds. Whos next . Huh . Hes threatening to shoot more hostages unless he has will. Screw this. Im going in. No, youre not. We are. Nah. Nah. Nah. Nah. Nah. You no [sobbing] no. Pick it up. Come on. Whats your name . No, please. Tell him your name annie. Its annie. You hang in there, annie. Help is on the way. You got about 30 secon, annie. I hope agent rossi doesnt make me shoot you, too. You ok . Yes. Hey, you. Come over here. Its ok. No, i just let the women and children go. They dont need to see this. [chris laughs] annie you just got yourself a reprieve. Get in line over there. We got a new contender. Lets go go, go, go [indistinct] what is he doing . No. No, no, no. No, no. Morgan let me go, please i cant do that. Will will will will. Stop. Myame is matthew downs. Huh. Queen look. Let these people go. All right, you, you, and you. The kids. Get out. Thank you. Hey. Whats your name . William lamontagne jr. Mpd. Never underestimate the power of energizer. Our longest lasting energizer max ever. snoring noring snoring snoring snoring snoring attention kmart shoppers, head to the home saland refresh your bedroom for less. The flu virus. Its a really big deal. And with fever, aches, and chills, mom knows it needs a big solution an antiviral. Dont kid around with the flu, call your doctor and ask about prescription tamiflu. Attack the flu virus at its source with taflu, an antiviral that helps stop it from spreading in the body. Tamiflu in liquid form is fda approved to treat the flu in people two weeks of age and older whose flu symptoms started within the last two days. Before taking tamiflu tell your doctor if youre pregnant, nursing, have Serious Health conditions, or take other medicines. If you develop an allergic reaction, a severe rash, or signs of unusual behavior, stop taking tamiflu and call your doctor immediately. Children and adolescents in particular may be at an increased risk of seizures, confusion, or abnormal behavior. The most common side effects are mild to moderate nausea and vomiting. Antiflu . Go antiviral with tamiflu. Were the hottest Young Company around but if we want to keep the soda pop flowing we need fresh ideas got it. We slow, we die. What about cashing out . No im trying to build something here. How about using fedex ground for shipping . I dont need some kid telling me how to run a business fedex ground can help us save money and deliver fast to our customers. Not bad, kid. You remind me of a younger me. Aiden the dog is eating your retainer again. Lets take a short 5minute recess. Fedex ground is faster to more locations than ups ground. If youre going to say better ingredients. Better pizza. You better deliver. Which is why im introducing our new papas quality guarantee love your pizza, or get another one, absolutely free. Get any large pizza up to 5toppings for just 9. 99. Online only. Everything kids touch during cold and flu season sticks with them. Make sure the germs they bring home dont stick around. Use clorox disinfecti products. Because no one kills germs better than clorox. Did you see where he was shot . Is he alive or dead, garcia . I dont know. He was wearing a vest. He might be ok. Might be. All right, we need to get inside. Jj, its too risky we dont have eyes in there anymore. Aaron. Lets go in. Hold your hands right there. Right there. What are you doing . A dead cop isnt going to be much of a negotiation tool. Huh. Boss, are you good with this . What . Yeah, fine. You ok . I shouldnt have done that. Theyre never gonna let us out of here now. Who knows . Maybe theyll save him and hell be our ticket out of here. You took my advice. You didnt go for the kill shot. Hmm. Right. I need to check the back again. Theres gotta be an escape we havent thought of. Ok. His blood pressures dropping. Hold that. Are you holding it as tight as you can . Yeah. Hows jj . Its bad, reid. I should be there. Weve learned everything we can from here. No, you can help more by helping me. Theres a lot to got over and your brain works faster than mine. Seeing whats going on outside doesnt help us inside. Kevin, can you possibly pull up each of the surveillance feeds prior to will being shot . Sure. What are we looking for . The female unsub disappeared once befor if she was looking for an escape, what was she doing . [will groans] im sorry. Keep the pressure. Keep the pressure. The pain wont kill him, but the loss of blood could. Just hang in there, buddy. Damn. I think we might have something of a chance here. What . The girls gone, and the guys off his head. He doesnt know who to trust. We can work them against each other. Wait, are you a cop . A former marine. You gotta listen to me. I need you to get a message to my girlfriend. All right, you can tell her yourself when we get you out of here. Only im not getting out. You need someone to cause a distraction. [groans] her name is jennifer, and shes a federal agent. You tell her im sorry. Sorry . Dont you want to tell her you love her or something . She already knows that. The woman. What happened to her . You cant trust her. Shes taking orders from someone else. No, she takes orders from me. Look around. Any second agents are gonna storm into this place, and the only bad guy i see is you. Shes setting you up to take the fall for this, boy. Thats not true. Then where is she . Shes back there. Huh. All right. You. Come here. Ill show you. Go on. Come on where are they going . Hes giving us our chance. Weve got movement. Somebodys coming out. Be ready. Its hostages. What the hell are you doing down here . Calm down. Youll find out soon. Tell me. Were going in. [indistincradio communication] she was following the electrical lines. Gas mains. O no. Garcia, get them out of there captioning made possible by abc studios, llc and cbs, inc. Captioned by the National Captioning Institute www. Ncicap. Org prentiss previously on criminal minds. Hey i want to see hands in the sky now yes, ladies and gentlemen, we are the face cards. Maybe youve heard of us. Cash in here. We got trouble. Blacandwhite. Side door. Lets go shots fired. Repeat, shots fired. The medias calling them the face cards. 7 Bank Robberies in 7 months. Theyve killed one person at each robbery. Someone hacked the surveillance cameras at 7 a. M. This morning. Somebody else is watching. Who . Her real partner, a fourth unsub. I want to talk to the cop who shot my brother. Im gonna shoot another hostage every 60 seconds until you send in the cop. [screaming] no, no. Morgan. I cant do that let me go will ohh oh lets go in