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This is going to happen a lot for maybe 5 more times before you get married see take charge gotta get this all straightened out talking to man the man I know. Now good time no Ok no problem by or d. Help or find a new boyfriend I know a great place to meet boys the Internet nice single phone. Never mind about some ice cream as a period there are no perfect answers but you don't have to be perfect to be a perfect parent thousands of teens in foster care. For more information on how you can adopt visit a doctor u.s. Kids dot org a public service announcement from the u.s. Department of Health and Human Services adopt us kids and the Ad Council the Parian young Studios this is Cox News Radio 945 w f l f f m Parker and i Heart Radio station. We are there day one with baby names and a gift that lasts a lifetime. Protecting you and those you love. We are there when you get your 1st job helping you to save for the future. We are there when we are to help secure your new life together. 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Could be the most expensive night of your life getting pulled over for bus driving could cost you around $10000.00 in fines legal fees and increased insurance rates Nothing kills a buzz like getting pulled over for bus driving because bus driving is drunk driving by the National Highway Traffic Safety Administration and the Ad Council. Ranters days in retrospect I like to report a bear hug you know Ok Well we were building a bonfire and I saw some like dry brush leaves around so you know I said to move the bonfire somewhere else and I don't know where Smokey Bear shows up and looks me so you know to some far as words and move your bonfire to a safer location Yeah yeah he likes it when people help prevent wildfires and it's in close to home not everybody gets the hug my friend so it's pretty special to get a hug from Smokey Bear so was him guys I told you it was Smokey Ok Well congratulations my friend and thanks for go. There are many ways to prevent a wildfire learn how you can do your part it's Smokey Bear dot com. You can prevent wildfires sponsored by the u.s. Forest Service Ad Council in your state forest or local news for News Channel 71945 w.f.l.a. From the w j h e t.v. News or I'm Stephanie Byrne 2 people are reportedly dead after a fatal accident in Gulf County Saturday morning for the Highway Patrol troopers tell us 17 year old Jonathan Foster and 32 year old Joseph branch both of which collided on State Road 22 both drivers were pronounced dead on scene we're told state road 22 was closed for about 4 hours during the initial investigation. It's been 4 years since the Panama City Beach visitor went missing without a trace Rice University student Ronnie Joe's went missing during spring break in 2014 during the months following his disappearance search and rescue teams comb of the beach while helicopters search from above if you have any information about this case you're urged to contact the Bay County sheriff's office for more information go to w j h e dot com or download the free w j h e at today. Doubling down on tariffs I'm Steve Rapaport Fox News the White House scoffing at threats from the European Union to boost tariffs on American products the you taking a stand after the president announced tariffs on steel and aluminum imports last week White House trade advisor Peter Navarro on Fox News Sunday appeared to draw a firm line against case by case exemptions for tariffs on imported steel and aluminum as he defended the trade tariffs that are likely to hit Canada and Europe the hardest the reason why the president is doing this is because if he doesn't do this we will lose our aluminum steel over moment in history very quickly and our steel industry very quickly thereafter British prime minister Theresa May called the president this morning to express her deep concern over the tariffs noting that multilateral action was the only way to resolve the problem of global overcapacity Fox's John Decker at the White House North Korea signaling it's open to direct talks with the u.s. But without preconditions the trumpet ministration moan even entertain that idea until the rogue nation gives up its nuclear weapons program the u.s. And South Korea plan to hold joint military exercises next month Pyongyang calls those drills a prelude to an invasion the biggest names in Hollywood gathering for Hollywood's biggest night perhaps I would just warn you know the ship of water leave the list with 13 nominations heading into the 90 and then you Academy Awards Dunkirk files with 8 however it's been and no show at other word ceremonies with 3 billboards outside adding Missouri with 7 nominations emerging as the front runner sorry in. You'll look at one of the biggest underdogs get out with 4 nods It's up for best picture alongside Kami by her name Darcus Our Lady Bird phantom threat in the post Gary Oldman in Frances McDormand from runners in the Best Actor and Actress category Fox's Michelle paly no Jimmy Kimmel hosting for the 2nd straight year the curtain goes up at 8 pm Eastern time Fox News fair and balanced. Position it's not your father's talk show that's made Schmidt weekdays 2 to 5 on Fox News Radio 945 w.f.l.a. . Well hey hey how are you today Leo Laporte here the tech Ionia time stuck computers in the theater and digital photography and smartphones and smart watches in back in your date up for crying out loud 888 ask Leo the phone number 88827536 Nass storage we're talking about last hour network attached storage is it's it's kind of advanced topic in computing but it's actually incredibly convenient to the idea is somewhere in a closet or somewhere it is since we all have networks now right so I mean who would have thought that we all get basically what used to be exclusively the province of a business in our house routers and switches and networks and cable and all that stuff since we all have networks or most of us it makes sense because we have also multiple devices laptops maybe some tablets maybe some phones desktops. I mean you need to have both that both of those to make this make any sense but if you have a lan if you have a network and you have many devices it makes sense then to have a central site big storage device that you can use to put things on whether it's backups photos media files that you want to be available everywhere or any file you want to be available to every computer on the network and that's what the network attached storage is just a honkin big drive it's really a computer I mean has an operating system it has a processors and memory and all that stuff but you stick in the cause it doesn't have a monitor or keyboard or mouse it's just attach the network they are probably going to have it be somewhere near your wife I.X.'s point or your router because it it should be wired in that number of companies make routers with hard drives in them and generally I don't I think that's Ok I don't think it's as good as a real professional network attached storage will have multiple drives it will have a very fast processor in it most routers do not it will have a considerable amount of memory in it most processors routers do not so you want something a little heavier duty now of course that means you're going to spend a lot of minds because much a computer and you're going to spend money on storage and drives in there it also means you know you need to have a good operating system on it that does the things you need to do as if it's a media server or a backup device some Nass devices will actually reach out to the computers they're connected to and actually back him up automatically That's a nice feature many will back up to the cloud as well as a really nice feature so that you have some sort of off site backup of this because you're relying on this NASA and while they're generally very reliable they also are everything's on there that they're pretty vital. So you want some NASA solutions the one I use and recommend I really like called the knowledge if you're willing to spend the money you can set up a duplicate symbology at work at home and at work and have them synchronize so that you've got 2 copies one at work one home of everything that's nice and you know you can run the Plex server on there for an example of the i Tunes Media Server Windows Media Server and you can connect a device to your t.v. That can see the Nass and play movies or movies on it there are lot of different uses for it it's a it's a little more advanced It's expensive but it's a nice thing to have in my nest basically takes the place of a number of cloud solutions like Google Drive like Evernote notes. Brock box I do that all locally so I don't have to put private information out on the public Internet and I like that as well as I said I like the knowledge but there are many companies that make Nasa's in a number of people who you know if you're really a geek you might take an old computer put more hard drives and it's best if it's a tower case and run network attached software there's there's something called free ness for instance a Linux distribution design for a network attached storage devices but but that's going to that's a that's a black diamond tip for people who are fairly sophisticated 8088 ask Leo that's the phone number if you have a question or comment a suggestion you want some help some hand-holding on the information superhighway we're going to go to Columbia Maryland in a moment say hi to Fred he he wants to ask which devices are good for people who have limited vision I can I can talk a little bit about that before we do that I mean talk about backup right that's what we're talking about backup for home is one thing back for business is another thing entirely when business loses data or systems go down almost certainly you're going to lose revenue and man we've seen some really good examples of that the pharmaceutical company Merck. Got hit by that ransomware was a Pecha remember that the ransom where they lost $300000000.00 in one quarter because of that because of lost data by a wish they'd known about Carbonite in a world with increasingly violent weather events cyber attacks human error other threats to business data cloud based disaster recovery is essential and you know why I recommend Carbonite Carbonite recovery as a disaster recovery as a service solution drafts the our 80 s. That keeps critical systems on line with and this is important for business near 0 down time. Features like push button cloud fail over with r.t.s. Measured in minutes minutes currency of data guaranteed because you've constantly got synchronized synchronization with the source your recovery points are never more than a few seconds old it's engineer for complex i.t. Environments so you know your i.t. Team can do things like that's got orchestration for multi-year applications of automation custom script points so complex user case of cases can be employed across multiple server groups you maximizes data protection and minimizes network disruption data is constantly replicated at the byte level it's all secured in transit and at rest with A.T.'s 256 strong encryption and Carbonite recovers great for i.t. Teams you've got automatic discovery of system so you know where it's being installed to get self-service testing it won't disrupt operations and of course carbonized got the best support you know for for a while they were what they offer short and they realized they weren't given people what they needed they brought it back home to the United States so you're getting expert professional services support at every stage from the carbonite team that goes from deployment to testing to fail over and fail back available 247365 days a year one more about carbonate recovery and the carbonite data protection platform at Carbonite dot com Now let's go to Fred in Columbia Maryland Hello Fred hi how are you lot goodness I'm surprised I was able to reach you well it's 86 year old Korean War veteran he's been into computers for quite a while I'm a retired pharmacist but I'm legally blind I have macular degeneration and the v.a. Has provided me with a lot of devices but also I have a long toil ovation group where I go and suggest things I could use and oh I use an Amazon echo and I use Siri on an i Pad and i use Siri on an i Phone which is all by voice command and I want to know if you have any other suggestions that I can. They have songs and you see when loading routes that I do talk to all the time I'm afraid it would be helpful to them that such an honor to meet you thank you for call and I'm thrilled that you did get through. It But listen take it for years I'd love to do you want to plot yes right now and I I finally got your phone number can never remember just listening to a plot yes or look 28 that's something you get your act like but I'm talking to you now and this is a great well Fred I'll tell you what you're asking a question now and you'll get your answer on the podcast in a couple of weeks won't that be great that would be. All right Fred you're actually nailed it right off the top because I agree these voice services whether it's the echo or Siri Google's assistant these are great now don't forget the Google assistant because it depends on what people are doing and I think if you just want music the Amazon echoes great if you've got home automation lights you want to turn on or garage doors you want open the Echo is great but for true information the Google home is a wonderful device because it's tied to Google search and so it it seems to be better with facts in fact I was thinking let me ask let me ask you to Google who's going to win the Oscar tonight for best picture see if it knows it's impossible probably it's a movie I'm not sure when Imation with the world so I have to predict the post for best picture look at it it actually knows who's going to win best picture will. It pick the post now you'll have to tell me when you list the podcast if it was right Ok Ok. So I am going to get an a and Roy device I was speaking about a pro myself I do listen to a lot of jazz so I haven't hooked up with my stereo so that's nice Yes I do that too it's really nice Yeah I would have you know the Google has echo like devices the google doc is very affordable it's the size of a joke a donut the. I have one that's pink It looks kind of like a jelly donut and it's about 4050 bucks so it's very a Ford was like the echo dot is called the Google home mini They have a google home maybe they just called the Google home that's about this a little smaller than Echo it looks like the air freshener and they even have the Google if you like music they have a google home Max which is actually a very nice music speakers a large music speaker but I would like an Android devices to take the Google pixel which is the Android device from Google has a feature I think be great for people with low vision if you squeeze it if you squeeze the size that launches the Google system you can talk to the Google system so the very good it gives you a vibration back it's a very easy thing to do I need to take a break Fred for the advertisers but I'm going to encourage anybody listening I've got some more suggestions for people with low vision I think computers are be challenging although I have a friend with macular degeneration who just said his peace screen size to you know very small 7 probably 10. I think 645480 which makes things bigger and then makes the text size even bigger and he can actually read a screen pretty well I've seen him do amazing things reading a screen with everything set extra large So a good computer like a mac or a Windows p.c. Those have of course magnifying capabilities things like that any other suggestions tablet some might be a little bit more challenging will harder to use 8888 ask Leo Leo Laporte the tech I will keep taking your calls right after this Thanks Fred. Mont. This is like a little illustration. Thank you ready or not it. Was brutal. What that knowledge that's the home security guy he's installing our alarms going to be safe is clear it was what I'm doing drilling this sucker and. Yeah maybe we should have gone with simply save the neighbor's love theirs they set it up in half an hour no drilling no wires no installation fee and 247 professional monitoring is only $15.00 a month with no long term contracts it is popular over this whole going to be fine go to simply save dot com slash radio now to get free shipping on your order and a freaky chain remote worth 25 dollars simply save dot com slash radio the backyard's looking great Rob thanks man I was planning on adding a deck to know what a good contractors why don't you just ask Home Advisor home what Home Advisor dot com You just tell me about your project and they match you with local pros that can do the job nice but how much does a cost to home advisers totally free to use plus you can read customer reviews check pricing and book appointments for free What's the website again Home Advisor dot com or just download the free Home Advisor app. It's Morris night and check this out if you're out there car shopping you're probably going to hear a lot of terms like him s.r.p. List price dealer price but really what does any of that really mean seriously it can all get to be a bit confusing for anyone and who is to be confused when you're out there trying to buy a new car while no more introducing true price from True Car that price you see actually mean something because it's the exact price you'll pay for the car you want so when ready to buy a new or used car visit True Car to enjoy a more confident car buying experience even inside that winter coat that moved with you to Phoenix home job is to unlock those jobs and it starts when you donate your stuff to your local Goodwill here's how we do it to donate to Goodwill to sell your stuff to provide job training for people right here in your community so just by teaming up with good will help create jobs and isn't that worth parting with the leftover Keitaro from your duties cover band goodwill donate stuff create jobs find your nearest donation center at Goodwill or a message from Goodwill in the Ad Council. As an 18 year old I let my mistakes and I take over my life I was point 5 credits away from completing high school and I Leo Laporte the attack I. Hate to ask Leo the phone number Jonathan how was your worst calling from but he's on the line right now where you call from John. Long Beach California hi Jonathan what I do for you well you know what I have to. Say my movies that I purchased on d.v.d. And I couldn't on a hard drive but it's a Western Digital hard drive I bought it 6 months ago of Amazon and one just on the desktop it just says w d smart where and I don't know it was I mean it's gone. You're question number 2 for the day on failing Western Digital hard drives you can't see it's a u.s.b. Drive Yes u.s.b. And if you unplug it does it on Windows you're using this it's on a mac it's on a Mac. If you unplug it does the mac complain when you unplug it does it say hey hey you know that. You know when I'm not in it why haven't I been afraid you Ok Don plug it it's Ok if you're not reading to it unplug it the reason I ask is sometimes Apple the mac won't show you the drive but if you unplug it and they complains that you'd removed it without a jack to at least it is it knows it's there yes sometimes they need to be initialized but then that's about yeah so it sounds like a flaky interface so when it says needs to be initialized you can't read it but then it comes up at other times and you can read it right you know just they don't like them and still kill them come up but it never comes up at all well used to come I mean it's not that old I mean it's only 6 months old so why would a tale of 6 months it was a 6 terrible I thought oh my god. It must be a 2 drives together right 6 terabytes Wow You know it's a lot to like people out of a little math they're going to better not you know you buy a movie equipment shelf and collect dust this way you can you're sure you don't have them and looking for you just looks but I'm just wondering is it the software in the stuff well you know. We don't have enough information know that at this point one way to kind of it's so that it's an so here's what could go wrong it's an external hard drive that connects to your computer via a u.s.b. Interface the drive could be dead the drive could be hard to read. The u.s.p. Interface on the in the box could be failing or shorted out the cable could be bad your u.s.b. Port could be bad the computer's u.s.b. Drivers could be bad the drive could be connecting loading but not showing up because software is confused about what's on the drive there's many That's not even a complete list that's a many things could be wrong so we're going to have to kind of break it down little diagnostically That's why I'm plugging the drive and playing it back and that's certainly the 1st thing to try maybe plug it into a different u.s.b. Port if you have one if you're plugging into a hub not directly into the computer. Getting directly to the computer could be the hub is it giving it what it needs make sure if it's a power drive that it's getting power and that the power supply is working that's another area failure apples have a Disk Utility it's stored in the Applications folder in the utilities folder I would open the disk utility and see if you can see the drive sometimes you'll be able to see the drive physically attached but the drive contents won't be visible that would be an indicator that the drive interface is working it's mounting in the u.s.b. Is seeing it but what's on the drive is no longer legible and that means that's actually your worst case scenario it could mean that the drive itself is either failing or the formatting is failing even with drives failures can be a large variety of problems it could be that the drive itself has all of your data on it is just fine but just the Table of Contents in effect the the table that tells the drive where files are is damaged if that gets damaged your drive will have all the data but it just can't find it's like the card catalog disappeared there's so many there's so many other things that can go wrong and the truth is these giant drives. Are more vulnerable that drive is in any bigger than a terabyte drive right but it's stored 6 times the data why is that the data is very tightly packed and they're doing all sorts of magic error correction and things like that to make it reliable but it's still hanging by a thin thread so those giant drives like that those are those those to me maybe too big you'd be better off to get a driver Ray that combines multiple drives with Raid something like that and some redundancy that way if one of the drives fails you're not out of luck so it's very hard for me to tell what's wrong with the Dr I would I would run Disk Utility and see if you can see the drive try plugging into as I said I don't want to repeat myself I won't go through the whole litany again you can rewind the tape if you want to hear it again we'll put it we'll put the step by step in the Show us a tech I labs dot com. Any any other things we can think of you know there are drive recovery utilities but I wouldn't I wouldn't jump to that and often the fact is a u.s.b. Drive means it's hard to run those utilities because u.s.b. Kind of hides the internals of the disk from the operating system you also have to take the drive out connected directly to run some of these tools on most of them are for Windows anyway. Yet could have failed yet a backup. That's the other side of it drives die somebody in a chat room says some way in the chat room said earlier all drives are dying it's just a matter of how soon it's really true it's really true I surely brought to you by a i t. Pro t.v. Prepare your team for the most competitive certifications with over 3300 hours of on demand i t training more than 125 hours and every week I see pros extensive course library includes c.h.b. 9 Sisson comp a plus and more and you can stream mighty pro tv's courses live and on demand so there's no need to send staff off site for expensive training do it right there. There you tried free for 7 days and get 30 percent off your monthly membership for the lifetime of your active subscription at I t. Pro dot tv slash Leo user code Leah corporate rates are also available prove the r o y of your training spend with full control of your team schedule c. Metrics like log ins viewing time course completion and more invest in learning the cost effective and fun way to i.t. Pro dot tv slash Leo And don't forget to use the code Leo flexible training binge where the content are oh i proof and standard a premium subscriptions are also available I t. Pro dot tv slash Leo Don't forget to use the offer code Leo and by the way get a demo of the team solution there too I t. Pro dot tv slash Leo 8888 Ask my phone number we'll put kind of a step by step diagnostic as best we can up on the on the website Tech I labs dot com if you know this is one of those things where as much as logic helps a little intuition goes a long way to helping you fix these problems hard drive house like what do you think is wrong is a fan spending as it does a thing getting really hot Did you hear clunking sound coming out of the hard drive before it failed you know your intuition will help you guide you in the right direction Leo Laporte the tech I. Am in the morning show interest in Scotland 94. News from News Channel 71945 w.f.l.a. From the. News Room I'm 70 barn in Okaloosa County sheriff's officials are investigating the death of a pedestrian after he was hit crossing Highway $98.00 in Destin Friday night they say 47 year old George Ribeiro was struck here at the intersection of Indian value trail officials tell us this is the 2nd traffic related pedestrian fatality on Highway 98 in Destin in the past 3 weeks 2 people are dead after a fatal accident in Gulf County Saturday morning sort of the trail troopers tell us 17 year old Jonathan Foster and 32 year old Joseph Roach both of we were his car collided on State Road 22 both drivers were pronounced dead on scene we're told state road 22 was closed for about 4 hours during the initial investigation for more information go to w j h e dot com or download the free w j h today. Radio I'm titled Neil president dropped after last month's deadly shooting in Florida says he wants a gun reform plan everyone can agree on Republican Senator Lindsey Graham tells C.B.S.'s Face the Nation what they told the president he did a good job talking in front of the country about the problem come up with solutions that are bipartisan propose something Mr President and I think Republicans have an obligation to work with Democrats a Democratic Senator Chris Murphy says I think he knows that the mood of the country has shifted such that he and his party are going to pay a huge price in the polls in 20182020 if they don't start supporting things like universal background checks at the same time the n.r.a. Was one of his earliest supporters are you on A.B.C.'s This Week West Virginia teachers they won't return to work for the 8th straight day Monday g.o.p. Led state Senate rejected a 5 percent raise despite approval by the Republican led House and Governor funks news. One in 3 adults in America have pre-diabetes but most don't know it to let people know it can be reversed before it becomes type 2 diabetes professional basketball player Julius Randle is doing everything in reverse a more we don't with reverse one. I. Want to practice some reverse. I don't recommend. This. I do recommend. And it's like me to learn how to speak in reverse like this. Here's 10 almost for diabetes type 2 with living being has mama In other words my mom has been living with type 2 diabetes for almost 10 years so it's a gather we want to say to the 84000000 Americans at risk exercise and healthy eating can help reverse pre-diabetes start by taking a simple Mormon I do I have pre-diabetes door brought to you by the Ad Council and its pre-diabetes awareness partners Betty say that reverts to be a great dad in 15 seconds bike ride go fish walk in the park phone call milkshake play catch picnic tell jokes laugh talk read a story tell a story bumper car swing set bowling pillow fight cut loose stay tight. Because the smallest moments can have the biggest impact on a child's life take time to be a dad today 774 Dad 411 visit fatherhood dot gov brought to you by the u.s. Department of Health and Human Services and the Ad Council. From the Vidhan air conditioning Weather Center your fight for 7 weather 945 w.f.l.a. a Good Sunday evening to you will be a little warmer tonight than what we saw last night were temperatures getting down into the mid to upper eighty's along the inland areas to around 50 degrees along the coastline under partly cloudy skies now despite one of those things to an easterly breeze about 5 mph giving us a more mild air mass of that northerly wind which that connection to get your weather anytime anywhere down the street as it's Yet today and my perception meteorologist Jordan Patrick Don't miss. Your daily read. This is. Radio 95 you have. What you. Said. Ok which gets a Leo Laporte the tech guy that's what I have to say 8888 and ask Leo the phone number Dave like California Hello Dave. A lot of. My fellow. Old. Windows. My lawn and. Windows. 'd look. Like he couldn't do it couldn't do it. Well and I'm not. I'm not mind up. Maybe 10 percent. Drop the f. Stop but he stopped or. Doing select not. Worth the stuff a. Bit odd I know you know what I think the guy how much that he's doing I don't want to be that are going to find out you know that he even cracked. About 10 hours of playing very lightly use very light use Yeah yeah. Well a couple of things you can a couple of things you could do I mean. Yeah I'm not sure no a 10 year old computers pretty old special laptop Yeah I came with a do come with Windows 7 or Windows x.p. I was that little part that. Well if you still have it if you do have 7 around it might be worth. Racing the drive in starting over I mean that's a good idea anyway with Windows machines what's what's what exactly is he's happening as it is it will not go. Down no mess up on my own which is not modern enough it BUSY won't level BUSY it won't go and. Mess up too not the. Elite Yeah poll. It's about the guys. That Assyria trying to get you're trying to get an i Pad connected up to. That. Apple Yeah you need yeah you need a i Tunes to connect up to it 9 Tunes probably wants a more recent operating system home. Cal this is it's funny how Apple does this they do it to everybody on a mac but it's amazing they can still do it to people in Windows 2 I think Windows 7 should be modern enough it's still a modern version of Windows I mean yeah they went on 8110 but 7 is not out of support it's still active a lot of people using Windows 7 I think really all you need to do is try reinstalling Windows 7 I back up your data wipe off the drive and start a new. And get a good clean install of Windows 7 if it was since you say things like I might have messed up the registry I go oh boy now's the time wipe the drive start all over again install Windows 7 install Apple's latest version of itunes and you should be able to do it. My guess is it's just you know it's old. It's I'm always amazed to people I bet you the way you did this yet x.p. Installed 7 right on top expe and you probably haven't wiped that drive in a reinstall Windows since you got it it's kind of remarkable it's still running Windows does not age well it week we call it sometimes a call a bit rot and and I know it's just the nature of windows in the way things are set up a registry gets big it's easy to errors propagated so easy for programs and they're installing to mess things up and frankly I Every year I will reinstall Windows on any Windows machines I use to start from scratch every year it will run faster to work better the drive will be better organized and I think you should have no trouble getting that work. 8888 ask Leo if you got an idea for a for Dave you can also go to our website Tech I labs dot com and leave a comment or suggestion I know a few of you will go in there and say Well Dave should just get Linux and his true older systems like that Dell x p s at 10 year old dos b.s. Dells by the way a very good candidate for this often run Linux very well they have versions of Linux it's a free operating system it's not Windows is not mac it's a free operating system and. You know you can you can install it on there maybe use a special version for older machines like x. 2 x. You b u n t u dot org download that put it on there to run fine you'll be able to do a lot of things you want to do but the one thing you won't be able to do sounds like the one thing you really want to do is connect your i Pad up to it for that you need when this. Moved on to Tom in Torrance California hi Tom Leo Laporte the tech I saw Thanks for taking my call Leon thanks for calling I have had a change in my. Computer System as far as. Getting G.-Mail and also having multiple windows open and I have. Trouble me. I con on the taskbar and I usually right click it to get another window when I need it right now when I write so if it's just all black or grey There's no previous scythes that I meant to and well when I'm in g. Mail I cannot open any. Mail that I've received I can star it or archive it or delete but I cannot open any of it and it's just I need to do for work and thanks so I thought I would ask. So so. Yeah what the heck is going on I have had chrome do this on Windows. Myself and on a brand new Microsoft Surface studio running Windows 10 every once in a while Crowell just give me a blank blank page and I don't I don't so let me ask you a couple questions 1st of all what version of Windows are you using 1010 and you're using the most recent version of chrome I presume. It updates itself automatically almost don't even need to ask you that but it's it's worth asking if you haven't closed Chrome in a while close it reopen it because when you do it'll update to the most recent version it's kind of does that automatically You can also if Chrome is giving you fits this happens with every rouser It's an unusual question for any browser. Some because browsers remember cache pages they visited they they keep track of cookies and a lot of other things and if it gets corrupted if the data that stored in its cache or its temp settings get corrupted sometimes it'll make the browser misbehave so you might want to take a look at resetting Chrome you can find that in the settings menu of chrome and they move that around you know so they don't have that hamburger menu anymore so I'm not sure where would be on your system but look for Chrome settings and then reset it in your browsing browser settings I put a link in the show notes to see Google's current advice is open chrome at the top right click more dot dot dot although I noticed just today that my Chrome doesn't have that anymore I wonder if they're taken out of more recent versions of chrome but look for that more dot dot dot sideways dot dot dot at the bottom click advanced under the advanced section of Settings click reset and you know they'll say confirm this because you're going to you're going to reset you're going to change it but you do want to do that because in that case I think that probably you have a corrupt cache or crypt data and chrome just barfing on it if that doesn't work well then you want to uninstalling Chrome you can do that from Windows Control Panel on install chrome download a fresh copy install it. There's one more diagnostic that you say you can do one on Windows if something's not working well which is create another account or if you have another Cammy an administrator account on your Windows machine log out of your account log into that and see if Chrome operates Ok there if it does that Chrome's fine it's just the particular stuff in your user profile the cache the temp files the settings that as I said sometimes extensions that's bothering you so that would give you a good indicator that it's time to to either reset or reinstall. On the Rush Limbaugh weekday mornings at 11 o'clock 90 4 o'clock telling us Illinois. You've heard me talk a lot about Epson eco tank printers and you're about to hear me again because the Epson eco tank 4750 is downright revolutionary this wireless all in one doesn't using cartridges now in my world that means no more last minute runs to the store no more late night freak outs because I've just run out of ink cartridges the 4750 is easy to fill supersizing tanks print up 211000 color pages $11000.00 that's how much ink you get in the box that spits 30 ink cartridge that's worth and did you know if you were to run of the store and buy 30 ink cartridge sets I would be about 1500 bucks filling the ink tanks easy because of the newly designed eco tanking bottles it makes filling them so simple and when you hear all in one well they mean it with a high capacity 250 sheet paper tray fax 2.4 inch color touchscreen 30 sheet auto document feeder and fast auto 2 sided printer I love them so much about to go to Epson dot com forward slash eco tank Leo to learn more cartridge free printing with Eco tank the smart choice. You like Tech maybe you'd like a job in technology as an i.t. Professional but you've got to get the certifications to get that 1st job if you're already an i.t. Pro but you gotta keep your skills up don't you that's why I love pro t.v. Prepare for the most competitive certs with over 3300 hours of on demand i.t. Training more than 125 hours added weekly sis a. Plus c e h you could stream those courses live and on demand your phone to your tablet your p.c. Even Iraq or your apple t.v. Or fire t.v. Try it free for 7 days receive 30 percent off your monthly membership for the lifetime of your active subscription i-t. Pro dot tv slash Leo Don't forget use the offer code Leo co-operates also available flexible training binge where the content r o y proven standard and premium subscriptions also available in a great way for your team to train I. Don't forget the offer totally 07 days free and 30 percent off I. Slashed Leo. It took me a long time to be able to say Chandler has cancer because that is such a scary word St Jude takes care of absolutely everything and knowing that we're not paying for all of the medical expenses that's huge St Jude allowed me to focus on the ng a mom to brace and sometimes I'm just in awe of the impacts and you it has not only on this community but the world. St Jude is uniquely positioned to advance to cures of pediatric cancer I think better than any other institution in the world the contributions make a big difference donors are important to us because you get the feeling that you have a team behind you we have the resources and we have the focus in so St Jude doesn't do it the world St Jude Children's Research Hospital finding cures saving children learn more at St Jude dot org. It's engine men under the Council. Me Rush Limbaugh harmless lovable little slut reminding you to spend your days with me here on Fox News Radio 945 w. Cafe au lait. Do you buy the revolutionary apps and eco tank printer cartridge free printing and years of ink in the box find out more at Epson dot com slash eco tank caps and exceed to your vision Leo Laporte the tech guy Cameron Menifee California Hi Cameron. Welcome to the. Hey I have a question about a. New 2010 book Ok We're going to finally get into the 21st century with these computers that's good Ok Hey I was just wondering I am running. A west 10. I think if it's 90 s. 15 or 9.5. Now just on around about. How does any sense my hardware so how was the high sierra you should have to you know I use to be honest with you I don't like the new Macs I really hated the touch bar I hate that more than hate the new keyboard so I actually stuck with an older mac laptop not as old as yours but I've used 20 tens in the last few years I've Mine's 2015. As long as you can install it it should be fine Apple will prevent you from installing the latest operating system if your computer's too old I think a 2010 you should be is it made meter late 2010 men 2010 and 17 inch with the I have upgraded. Ram and I bet you I bet you'll run just fine. And also kind of wondering Atena need to do. That I haven't cleaned it. So I kind of want to. Get rid of a lot of stuff that's on there they all this be a good time to wipe the drive and start over yeah here's a way to do that 1st of all you I don't do sounds like your 10 point not I don't do you have the app store on there the mac app store Yeah Ok so if you go to the mac app store you can download high sierra and actually Apple has I it's very easy to put the Sierra and your installer on a u.s.b. Key but Apple has the destructions will put a link in the show notes but basically you're right but don't install it don't run the installer yet that is download the it's called install 0 as 10 high sierra I think you download that will be in your Applications folder you right click on it to get into the contents of that it looks like a single file but it's actually a folder and inside there there's a mac o.s. Program called install Heisey are you. Actually burn that to a u.s.b. Key and then have a u.s.b. Key that's an installer and that's probably what you'll want to do you'll reboot your Macintosh hold down the option key and boot into that installer on the on the u.s.b. Key and before you do anything else run Disk Utility and wipe the drive makes you back up everything for obviously right Ok and that's the Macintosh h.d. Drive right yeah that is a couple drives in there that's the internal drive you're probably going to a couple of drives. I'm not sure if it drives but there might be partition look at it with Disk Utility in c. You could probably do repurchase the drive and have a single partition that's not a bad idea actually you know one of the things you might look at to be a great upgrade is getting an s.s.d. For that old laptop and speed up all wot well and so that be another option here if you're going to do that go to Other World Computing mac Sales dot com and they divide their hard drives up by model and you can see if they offer an upgrade for that model if it if they do they'll give you the tools they have videos you can walk away through it those older mac books are pretty easy there's just a bunch of screws Penelas screws on the bottom the unscrew and then and then you pull it out and you can see it's a very easy upgrade to make I actually did that with my 2015 MacBook because I needed more capacity I wanted more speed and that's been a very nice upgrade the truth is Intel processors in the last 567 years haven't really gotten that much Foss faster you private Core Duo in there it probably is Ok yeah it's a. 2.8 gig or her yeah you know what that's that's fine it's faster than some current day max in some respects it's not mult it's dual core probably not you know for core but there I mean a dual core. 3.8 get hurt sounds pretty good to me should run a high sierra fine if you really want to speed it up Yardy added Ramsi Verde been in there same process going there put a new hard drive in but again I go to Other World Computing and see if they offer an upgrade for that model the 17 inch lot of people keeping those 70 inches around Apple stop making giant screens that's that's x. Absolutely worth recovering that thing it's a pretty nice system. Thank you for the call you know I think Apple's really taken a wrong turn with the Macs laptops I'm sure they have some new ones probably announce them in June. And Apple please I know you think people want super sin laptops but what's happened with these really thin mac books is that the key travel has gotten to be so little I feel like I'm stuffing my fingers on that keyboard you know what I mean have you tried the new Mackie boards they're terrible you know they're just terrible and it makes them on usable for me so and I know I'm not alone in this touch bar I can give it I mean I that's a waste of money wasted time but I you know I can live with it but you got to get a better keyboard in. 8888 ask you know actually I don't know when you have a phone I'm really have time for one more call and I think it's going to be Kara in San Diego in just a moment or 1st let me tell you where you can spit it ill little vial that I'm going to have them send to you right now from 23 and Me doubt tell you why you want to spit in a little while because incent that saliva is all the information they need to do a full genetic and now USCIS a New York 23 pairs of chromosomes 23 from mom 23 from Dad are what make you you and 23 and Me that I did it when they 1st came out I thought this was so cool and it's gotten much better over time they know more and more about genetics you get more than 75 reports now on your genetics and as more information is learned they add to the reports which makes it even more fun you can use spit into little vial no blood no doctor nothing that's very easy to do in a few weeks you'll get back all those reports. Do your day health reports and then wellness reports will tell you everything about your your your weight your caffeine consumption your sleep sleep quality your ancestry reported to you where your d.n.a. Comes from around the world you can even opt into a d.n.a. Relative tool Yeah it will connect you to immediate relatives I found a 2nd cousin didn't know existed you can also find people you can share your d.n.a. With in message them well know share the information not the actual to many join join all of us in the 23 and Me club it's so much fun 23 and Me dot com slash Leo order your kit it's a great gift I gave it to my mom and my sister for Christmas my sisters give it to my dad it's just so much fun and then you share the information you can find out so much we all have a d.n.a. Story find out what yours is or your kid right now 23 and Me dot com slash Leah. Kara is a carrot no wait a bit yeah Kara last call of the Day Hi Carolyn port the tech guy Hi Thank you so much for getting me on the air leisure What can I do for you well I have a pretty ancient laptop but it was expensive and I'd like to try to keep it limping along I think that's the theme of the day today yeah it's a Shiba satellite it's an s. 55 and it keeps going into that loop of preparing automatic repairs and I have looked on every forum and tried every you need a new hard drive almost certain way. Ok that's the 1st thing to go it's your move in part right moving parts die faster than solid state in fact this laptop like the last one really benefit from a solid state drive replacement you can look online I would google the name and model number exactly and look for youtube videos. You could try I fix it dot com there they specialize in putting fixit videos up but you somewhere you'll find a video somebody put a new hard drive in that Toshiba and watching what do I look oh I'm sorry and just watch and see if you feel comfortable doing it Ok but what's a thing I'm gonna do when I order one of my looking to buy specifically Well that's the trick so so you're going to go somewhere that sells hard drives for Toshiba specific way doesn't have to be a Toshiba brand but you do need a hard drive that fits probably it's a standard size 2 and a half inch laptop drive but but when you look at this one of the things this video will tell you is what drives you can use. Ok and that's as such you could totally do yourself usually it's just removing a few screws they old big laptops from the you know are are really easy to get into it's the modern super skinny laptops that that have no user serviceable or some side Ok like whispering stuff tonight all over you're not good at nothing like that nothing like that but before you know for sure you that it can be done because I can assure you that you're going to need to find a video somewhere where somebody is doing and just look at it and yet no springs apart. It's designed really to be upgraded the older left ops are and that would be a very good upgrade for that laptop and it was certainly solve that particular problem back up your data 1st. Amount of time thanks to Michael Koz your musical director Kim Schaeffer for answering the phones thanks to you for being here I'll see you next time Leo Laporte the tech I have a pretty quick. Glen back we do mornings at 804. With. The holidays may be over but it's never too late to make a resolution to work smarter that's where the revolutionary eco tank 4750 wireless all in one from Epson comes in the e.t. 4750 means smart aka hassle free worry free and cartridge free printing no last minute panic when a project or assignment is due tomorrow and you're suddenly out of ink cartridges the go take 4750 offers completely Carter's free printing featuring easy to fill space saving integrated super sized think tanks with up to 2 years of ink in the box for up to 11000 pages that's about 30 ink cartridge sets meaning you'll spend about 1500 bucks if you had to buy him yourself but you don't healing smarter yet will get this the eco take 47 fifties ultimate wireless and networking allows you to print from tablets and smartphones to we loved so much we bought 2 of them in 2018 resolve to make the smart choice when it comes to all your printing needs go to Epson dot com slash eco tank Leo to learn more car to tree printing with the eco tank the smart choice hey what's up more is night here you know what by now we all know that any of the looking for can be found online but what about if you look for a new car See that's where online shopping can actually lead to confusion but not anymore let me tell you about true price from True Car see now you can know exactly what to pay for the car you want that's including fees and excess or ease and the best thing is you'll know if your true price is can.

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