assisted in the search. close to one dozen patrol officers secure the perimeter. an armed robber just struck a place many people least expected. >> why would they rob a good will? >> this bid will store at the 1700 block of joppa road. >> why would you rob a goodwill? it makes no sense. >> the robert did not announce his intentions. it happened quietly at 11: 40 5:00 a.m.. the suspect moved around at will with 15 or 20 customers. only one person noticed. a store employee who had a gun and shot in her back, taking instructions. >> she did not realize the place was robbed until she heard the victim described the ordeal patrick >> i heard her say, he had a gun in my back. from the to the front of the store and it made me open the cash register of, give him the money, and to me to the other cash register and give me the money. always thinking, i wonder when that happened. the lady made an announcement that said, nobody leaves the store. i said, nobody leave the store? she said, it just happened. i said, oh my god. >> the armed robber mentioned a store sick. she noticed he wore a hood and a ski mask. police say that whoever was responsible was quiet and left to the store and noticed. >> it is scary he was able to do that with 15 or 20 people in the store and broad daylight in the middle of the day. that is a little unsettling. >> thankfully, there were no injuries reported. how much money was taken is not being disclosed. because it is a holiday, no word yet on whether there are any leads or suspects. >> to that police in prince george's county city have a suspect accused of stealing money from a girl scout collection of your box. we brought you this is earlier this week. someone walked up and grab their cash box with $200 inside and took off. investigators say it was a 15- year-old boy. they pick him up after seeing him at the same shopping center days after the theft occurred. the boy has been released to his parents. >> the task of rebuilding an estate to cut public image is beginning today after a week that shot -- -- the task of rebuilding penn state begins today. 11 news reporter jay gray has the latest from state college, pennsylvania. >> this was supposed to be a big game between two nationally ranked depaul team spirit after allegations of sexual abuse, the score at penn state is no longer in the spotlight. >> >> healing cannot occur until we understand how responsibilities to these children failed and how we can prevent such tragedies in the future. >> the board of trustees meeting again today had already removed the president and legendary coach joe paterno. observers say that is likely just the beginning. >> i think it will be a clean sweep of the football staff. it's hard to imagine that coaches who have been here 34 years, another coach 24 years had no inkling of what jerrey sandusky have been doing over one decade. i don't think it stops with joe paterno. >> so far that does not include mcqueiry. he still has his job, but he will not be at the game on saturday. administrators say due to multiple threats against him, the university has decided it would be in the best interest not to be in attendance at the nebraska game. as insignificant as it may seem, there still is a game on saturday. nittany lions football is a way of life in pennsylvania. that life has changed dramatically. the pep rally to that has been cancelled and replaced by candlelight vigil for those of victims. what happens on the field want to be the most important part of the weekend. >> i think overall it will bring us all together. >> something is colleges and community desperately needs. >> more fallout from the scandal today, the sponsor is pulling out of two mar's game and the next weekend's contest between ohio state and penn state. >> and from 1977 until today, you can see the timeline in the allegations against jerry sandusky dating back to 1994. on wbaltv.com click on national news. >> the wind gusts have been the big story around the atlanta today. the front of off the coast through behind it we have had winds gusting over 30 miles who per hour at times. current when the dust speaking around 20 m.p.h. at gettysburg preconceived higher gusts at the coast and a lighter winds to the west of us. the winds have direct in some a chilly air. it is right now 50 degrees in downtown baltimore. it is freezing at this hour and garrett counties around oakland. mostly clear skies through the night. we expect sunshine through the night. there is a little rain in the insta-weather + seven-day period is coming up in a few minutes. >> there are some hope tonight for folks struggling to pay their mortgages. representatives from big banks will offer help at the convention center tomorrow. it is called is"save the dream tour." he >> as we have seen recently, the real-estate market in our area has yet to improve. more and more people have a harder time paying their mortgages. the banks to the save the dream torch's in baltimore over the next several days, we see people who think they are at the end of their rope get help in a big way. marie chances for joy after she and her husband reduce their mortgage payment by almost $1,000. she brought -- her daughter brought them there on friday and it now the retired couple can stay in their home. >> i am happy. now they can breed and my dad can stop worrying. >> i feel good about it -- now they can breath. >> it was founded in 1988 by bruce marks and he and his business at predatory lending in boston. he is helping thousands of homeowners at seminars like this one at the baltimore convention center. >> does it matter if they are current? delinquent? even people who have lost their homes may be able to get their mortgages rescinded. >> the way the program works, the go through a introduction and then come up with a face-to- face leading to come up with a new lender. >> we have legally binding agreements with every major lender and the two biggest investors fannie and freddie. we have been able to get 55% of people to leave with an affordable solution. >> we are going to be printing your payment from $23.77 down to $1,000.60. sound good? >> we saw the process at work firsthand. a lot of nervous turn happy when a new loans were approved. >> it was kind of hard because i thought i was sacrificing a lot of expenses that i have with my family. this rate to that they gave me -- it's just my spending. that is very good. >> they will be at the baltimore convention center through tuesday each day from 8:00 a.m. until 8:00 p.m. what you will need it to bring and what requirements will have to go through to see if you qualify. we are live in the north baltimore tonight. >> thank you. while there are a number of programs available for people who need help paying for their homes, we have learned some of them can backfire. >> i don't know who to turn to anymore. i did exactly what i was supposed to do. >> after realizing she owed more money than she thought, she uncovered an expensive bank error. coming up tonight at 5: * 30, she sits down with barry simms to find out what her options are. >> a frost burt university student and murdered in a senseless killing. >> we take a look at how courtney mccoy is being remembered. "and tonight to talk medical alert, an unsettling thought that more and more people are being drug intentionally. according to this study, it is not just women falling prey. >> bullying is a hot topic in local schools and law students. th >> tractor-trailer driver is recovering. it happened after 9:30 along joppa rpad/ it was heading toward route 7. apparently it did not stop at the red and flossing signal. the crash closed the road for four hours. the train got back on its way a few hours later. in tonight's education alert, some law students are proposing stronger policies to protect students who are believed in school. they are focused on the lesbian gay transgendered you. tim tooten is in the newsroom with more on that story. >> some national studies have suggested these students have a higher level of bullying and at some instance of hire teen suicide. among the experts, the spent the day studying the issue of bullying. they may be victimized because of their sexual orientation. >> i started when during how we can prevent these tragedies from happening. what kind of policies can we implement that will help protect these innocent children who rely on us as authority figures. >> one of those who sat in on the bullying panel was rice. >> we certainly prohibit any kind of bullying were any reasons including perceived or real sexual orientation or just because they are different for >> in the end, the panelists agree the current bull -- bullying policies could use more teeth. >> what needs to be done by schools and by law is more in sight that oversight. just having cameras posted a round us have enough children have to realize that the targets and goalies have more in common than they think you're >> maryland already has an anti bullying of the book. >> you can learn the signs of bullying and what you can do to help all its students in schools. take the quiz and get the tips on wbaltv.com. click on education and work. >> in tonight's medical a lawyer, there has been a big push to move medical records from paper to electronic records. will it threatened the safety of some patients? an investigation from the national institute of medicine find instead -- instances where patients were harmed because of the more poorly designed way to find records. in 2009 almost 15,000 americans went to the e.r. after being the intentionally drug by someone else. according to a new report, 60% of those cases occurred after somebody tampered with a drink. the majority of those didn't involve women, almost one in every four victims was male. these types of poisonings have been linked to the rates of about 3 million women but they have also been implicated in robberies and injuries. >> now, your insta-weather forecast with chief meteorologist tom tasselmyer. >> a windy and cold day in 2011. nothing like the stormy and snowy veterans day of 1987. a big storm rolled across the mid-atlantic. thunder snowdrop a lot of snow in the region. about 1 foot of snow drops to our south. officially at bwi marshall, it was a six-foot snow fall and that was in 1987. if you get when to read this time of year, that winter -- by the way, that winter ended up with just 20 inches of snow for the winter. it was not an indication you had to deal with it all winter long. there were really only a couple more storms all season. it got under way early. it is veterans day temperatures below normal. 54 the high. the norm on the november 11 is 58. record is 77 in 2006 just a few years ago. outside right now the winds are still coming in and out of the west and northwest protesting at 24 around easton. these are diminishing. earlier this afternoon we had winds gusting at over 35 miles per hour. the winds are starting to die down a little bit. as the winds diminish, we will get: temperatures prove is 50 degrees downtown. by tomorrow '20s morning, especially the colder valleys north and west of town. the winds come down to 5 miles per hour. the front that brought in the gusty winds are well off the coast. high temperatures building across the region. winds blowing up into the mountains continuing some clouds out there. maybe a few snow flurries lingering this evening. with the front off the coast, strong that gusty winds will push in and help to steer tropical storm sean away from bermuda. you can see it heading into the atlantic. they have some wet weather on the island earlier. now the storm is pulling away pretty center of the storm is up here departing from the main thunderstorm activity to the east of it. with the front clearing the coast, we are in for a nice looking weekend. clear tonight with lots of sunshine tomorrow. the was the cloud cover and on a westerly breeze. it will lead to a possible shower coming in from the north and west. the best chance of rain would be tuesday. sonny tomorrow with 56 and to vote -- sfax -- 56 to 61 degrees. some snow showers on the mountains today. tomorrow there will be sunny skies. chile at 48. it little cloudier in the mountains on sunday with a high of 56. over on the eastern shore, winds will diminish. it will be a sunni 59 degrees. at ocean city tomorrow, winds would still be rather brisk. a southwesterly grit -- when at the beach. when continues on the eastern shore and to the weekend. sonny to marl, partly cloudy on sunday. a 20% chance on monday. a better chance for rain coming in on tuesday. >> still ahead, a brawler and bring this veterans day. >> it has to do with how some and of world war one are being remembered tonight. >> what we heard it, we started checking first. then we felt a great big boom. lots of fire. this was shortly after the smoke started coming out of the air vents. >> imagine being on the plane. what took the flight to north carolina on the pit stop nobody was expecting. >> a truck crashes of michigan highway and lands in the middle of the river. officials had closed on the northbound section of the highway. right now there is no word on what caused the truck to go into the river. >> after the amazing last-second trilobite pittsburgh, you have the feeling that the grievance can do anything. >> -- you have a feeling the ravens can do anything. >> pete gilbert joins us in the studio. >> the ravens travel to seattle looking for a place at the top of the anc north. the what to enjoy it more than they did last rain is forecasted on sunday as well. common sense says this game is more about what the ravens do and the seahawks. when properly forecast -- what properly focus, that are capable of winning a championship. the coach was to cover all bases even if it meant checking in with a little brother jim who has a lot of experience against pete carroll. >> they played them a long time ago. it is the thing. specific information is more difficult as big as things change so much in this league over half one season. i think we are pretty much on our on the way. it will be a big challenge. pete carroll has done a great job. >> wide receiver who has not played since week to practices for a second consecutive day. that story gets 6:00 her >> that brings us to our next question of the day. what is your question of the day? send a text to this number print text of the letter a if you prevent -- if you predict a big winner for the ravens. text b if you think it will be a nail biter. we will reveal the results tonight at 6:00. >> just git-r-done. after receiving a bomb modification . of a new site team bombbarry simms ? a look at what went wrong. >> having a birthday on 11-11- 11 is pretty fun. coming out, we look at some viewers who are special -- celebrating this special day. >>live, local, late breaking, you are watching wbal tv news at 5:00. 11 news at 5:00 in hd continues now. "the hartford county woman desperately to save her home. that help is coming at a much bigger press that she thought her she called the iteam when she found out there was an expense of bank error that had her in over her head. >> as barry simms talas, she now has more trouble than she had before. >> although comfortable in her kitchen,donna roberts distressing to talk about her, and what she is doing to save it. >> i am not looking for a tension pierre >> she agreed to share her fight like other maryland homeowners. she qualified for and received a law modification. she remained in serious jeopardy of a foreclosure. >> this has been an absolute nightmare. >> she had a 180,000 conventional loan from suntrust bank. on disability and with mounting medical expenses, she exhausted most of her retirement savings. she worried that some should not be able to pay her mortgage. >> our state law with the rest of the country -- >> and she saw a announcement for maryland hope. the hot lunch, she was connected to a nonprofit group called home partnership. a counselor helped her get the modification. now she is extremely perplexed. >> i want my life back. it has turned into total chaos. >> her mortgage had been $1,400 a month. under the modification, she paid $513 a month. four months later when it became final, the monthly payment was even lower -- $388. >> is signed, stamped, and sealed by suntrust to make the payments. >> after making payments for over a year, they notified her it was not enough. >> her pittman had more than doubled to $844. apparently taxes and insurance had been left out of the final modifications. roberts said she could not afford the higher payments, plus the amount is now past due. she says suntrust admit the mistakes, but still threatened to foreclose. >> i contacted at suntrust and spoke with someone there. the ad that they did not include the payments. because they made those payments on her behalf in insurance, they feel she is -- she still owes the money. >> i-team contacted suntrust to find out what happened. a spokesman said this statement. -- searching through the trial of modification, we found these clauses. the borrower agrees to make all payments of taxes, insurance premiums, assessments -- which may change periodically over the term of the loan. the borrower agrees to correct the terms and conditions if an error is discovered. it is a standard industry clause. >> even though her problem may seem somewhat unique, homeowners to maintain, modification do not always get the happy ending they hope to receive. >> from march 2009 until august of this year, more than a hundred 16,000 homeowners received permanent loan modifications. at the same time, nearly 100 -- 144,000 homeowners lost modifications because they missed three consecutive payments. what is so hard braking because he tried everything you can. >> she says the problems cannot always be fixed. she has seen what happened to local homeowners who can no longer afford the modification. >> we normally see is that in six to nine months, they lose the house at all of their savings. >> as a last-ditch effort, she sought assistance from the state emergency assistance program. it brings the mortgage current and pays back taxes and utility bills pretty hefty debt used to regain employment and it then takes over the full mortgage payments. >> in the case of don r. roberts and anyone else on disability, if they cannot get a job within 24 months, and what does that mean for them? >> you could be worse off than you are now. >> because in that case, the money must be paid back. >> i don't know who to turn to anymore. i did exactly what i was supposed to do. >> and there is not letting up. she recently got the letter saying she was denied participation in the program. she refuses to give up. she is determined to save her home. >> looking for some help, she has not contacted maryland congressman and a state senator. by the way, the program closed in september. is the process more than 3600 applications. >> military veterans past and present get a special salute on this veterans day. >> events organized to what the region and the country in honor of anyone who served in this nation's military. baltimore city, the veterans day march started at charles and a monument streets at 10:00 this morning. it went to the memorial plaza for a ceremony at 11:00. the mayor went to the podium to recognize the sacrifices of the veterans of all branches of the armed forces. >> our nation remains the greatest nation in the world. we owe each and every one of you a debt of gratitude for that. >> the ceremony included a city- wide moment of silence and a bringing of the bells to mark the 11th hour of the 11th day of the 11th month back in 1918. >> pop and a circumstance made its way through towson this morning as well. the presented research at the cross as well as the vietnam memorial. next year there may be in the stock a lot the way. there are plants in the work to build a another monument in the area for current better read in the gulf war. but on the state of honoring america's military veterans, president obama and joined for a memorial. he thanked them for their sacrifice and service. since america's commitment and abroad will be dramatically reduced and hundreds of thousands of troops will be home to hang up uniforms for good. every day, especially today, we give thanks to a veterans. help us by sharing photos on wbaltv.com and click on ulocal. but police say they are looking for an armed robber who burst into a good year store in towson. it happened at the location around jappa road with a lot of customers in sight. the robber was able to make off with some cast. no word on any suspects or how much money was stolen. penn state assistant coach mike mcqueary has simplest on administrative leave. the school president announced the move today one day after the school said that he would not be present because he received threats. he testified in a grand jury investigation that eventually led to a child sex abuse charges against the former defensive coordinator jerry sandusky. that's can also brought down until paternal. the search is on for the man who shot to the men in charles village. one victim was found in the area. the other show up at the hospital. most men -- both men had been shot multiple times pretty injuries are considered life- threatening. police are searching for a suspect in a mode of per >> family and friends are saying goodbye to the frostburg students step over the weekend. they line up at the funeral home to pay their final respects to courtney -- korthneigh mccoy. her funeral is set for tomorrow on primrose avenue. meanwhile, the university is trying to understand and reduce student violence in the wake of the slaying. the school president says of the school is organizing several sessions with students to try to find out why so many of them find it hard to resolve conflicts peacefully. >> if you want more proof that things are getting more expensive, take a look at the traditional thanksgiving dinner. >> we will tell you how much more you will be paying this year for all of those trimmings. >> can you even imagine getting a terrifying taxed like that from on board a school bus? >> families on a delta flight got a scare. >> when we heard it, it started shaking. all of a sudden, we saw sparks. lots of fire. shortly after that, smoke started coming out of the air vents. >> the lady behind me was trying, a couple of people looked at it inside flesh before their eyes. within a couple of minutes the got back on the floor. it was not too bad. >> a like did go off in the cockpit indicating there was a problem with the engine. the plane landed safely in atlanta appeared >> the last person he wanted drinking and driving is the person driving your kids to school. the pennsylvania school bus driver is facing charges tonight after taking children of a harrowing ride home. i think our bus driver is drunk. she is not driving right. >> 25 kids on board were terrified as you can imagine. many of them tested were told their parents who alerted school officials and the police. >> she submitted to a breath test. it was 0.25 which is five times over the legal limit. >> carrol crockett was driving while -- >> amazing. >> crockett has been fired from the bus service that provides transportation and. >> there really is unbelievable. still ahead -- black friday has been an american tradition for years. new numbers show consumer numbers on that they are winning. why it has nothing to do with the economy. >> it was known as the great war. even though those who served and world war i are no longer alive, there is a new effort to remember >> a brazen robbery inside ed goodwill store today. what is old is new again at the inner harbor. the reopening of philip seafood. man: my electric bill was breaking the bank. so to save some money, i trained this team of guinea pigs to row this tiny boat. guinea pig: row...row. they generate electricity, which lets me surf the web all day. guinea pig: row...row. took me 6 months to train each one, 8 months to get the guinea pig: row...row. little chubby one to yell row! guinea pig: row...row. that's kind of strange. guinea pig: row...row. such a simple word... row. anncr: there's an easier way to save. get online. go to geico.com. get a quote. 15 minutes could save you 15% or more on car insurance. 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[ female announcer ] using less never felt so good. we all go... why not enjoy the go with charmin ultra soft. >> it was known as the great war. some people call it the war to end all wars. even though those who served in the war are no longer with us, there is a new effort under way to remember that in a national memorial. it is turning into a fight on this veterans day. >> this is the only world war i more on the national monument. most people do not know it is here. they are going to turn it into a national one. country, service, honor. ideas remembered each of veterans day by the thousands who fled to the -- who flock to the world war ii memorial. >> i think it's in some kind of message of world war i seems marginalized by not being recognized equally with the other wars. >> he is leading the charge to turn this memorial onto a national one. but i was a grandson of two world war one veterans. i thought this was an important thing to do. >> the memorial will be opened with great fanfare this week after years of being in disrepair. some in congress says it deserves a wider recognition. >> honor all those who served in that great war. >> currently it only pays tribute to the washington, d.c. residents who served and died in world war one. some local lawmakers want to keep it that way. >> you think we are quick to give up this memorial when they give up so much and had so little? no, sir. >> a battle over a war monument that everyone is still fighting pure >> there is a compelling reason to preserve the local character of this memorial. thought by giving it national status it would elevate the stature of this memorial and draw more people to it. >> some have suggested picking a another site for a national world war one memorial. >> now, your insta-weather forecast with chief meteorologist tom tasselmyer. >> on this veterans day 2011, temperatures to record a bit below normal. the typical high is in the upper 50s. it was quite a struggle to get the thermometer to read at 50. most of the day the temperatures were chillier than that. it is certainly a cool feeling out there on this november the 11th. the warmest veterans day in baltimore was back in 2006. the coldest was 21. the record low set back in 1973. what are still brisk coming in at 25 miles per hour for central and eastern maryland. these are actually diminishing a bit. it is lighter ones we see out west will work their way toward. we do not see any of that now in the last hour. most of the wind gusts have started to diminish just a little bit. it will be cold tonight. are already into the 40's. already below freezing in far western maryland. but for a chilly temperature of about 27 degrees in the outlying suburbs. 37 downtown. the westerly winds diminishing to under 10 miles per hour as we head toward morning. what's coming in off the likes producing snow showers. some of the flurry switched into western maryland. cloud cover will gradually fade away as high pressure builds over the entire mid-atlantic into the upcoming weekend. front moving in off the coast kicking tropical storms on the way. we will continue the weekend heading out to the north atlantic. there is a boundary out here and unsettled weather. we will see cloud cover, and but it will stay dry through the weekend. beautiful tomorrow. highs of 56 to 61. a small craft advisory in affect now and continues through the first half of the day tomorrow for those wins that will gust occasionally to 20 knots. these guys will clear out tomorrow and western maryland. 4840 hawaii tomorrow. a little bit milder on sunday but also cloudier. eastern shore has been when the but the winds will diminish tomorrow. ocean city will still have some response tomorrow. as the southwesterly breeze develops, it can still gusting to 30 on sunday. western parts of the country it is more unsettled. that means when the griffin's and seahawks get under way, there may be some showers and around. off and on scattered showers predicted temperatures within a couple of degrees and 50 pretty is as a look at the weekend here. sonny to mar and partly cloudy on sunday. a good chance for some rain on tuesday. >> in tonight's consumer law, the entire work force for mf global were fired. a court-appointed trustee for the liquidation of the trading company said he was following a court ordered mandate and the collapse after losing $600 million on a disastrous gamble on european debt. there are investigating whether they used money from client accounts as the financial condition worsened. prepared to pay more for this year to talk if thanksgiving dinner. a meal of turkey and all the trimmings will cost 13% more than last year. costs for all of the trimmings are up, but the main course has been hit with the biggest price hike. the 16 pound turkey will cost 4% more than last year at an average high -- the average price of $20.51. the busiest shopping day of the year has morphed into taking over the entire month of november. some retailers are planning that on the internet. more and more shoppers are opting out of actually going to the store and they are shopping online. 44% of consumers expected to shop on bright -- black friday. that is down from 47% last year. that is why some online retailers have already launched sales under the banner of black november. they are not waiting for him black friday or sunday. >> these are antiquated sales and an internet economy appeared >> walmart is catering to both. they still plan some big discounts on the big day. the national retail federation projects this block friday will be as busy as ever. you could call today black friday for veterans. apple peace is among a number of restaurants providing free food or a discount to veterans with proof of service. you need to check their website for more information. >> thank you. a staple for baltimore seafood and the skyline. phillips seafood is finally open for business. it is at its inner harbor location. a power plant. the old espn's up. new at 6:00. >> it is11-11-11. details are next. >> while november is typically a slow month for the wedding industry, this year is a big exception with licenses very hot in demand for today. the big day falls on a friday -- a three day weekend for many people who had off today for a veteran state. aside from getting married,11- 11-11 is also a good day to turn 11. a howard county the youngster is seeking triple today. >> what kid does not look to celebrate a birthday? this one is particularly special. >> it is pretty awesome because i am turning 11 on 11-11-11. >> a pretty cold blowout since it or local -- planning this sense he was born. "i am pretty sure she has been planning this since i was born. >> the number 11 gets even bigger. he was born at 11:45. guess what his favorite number is? 11. >> every year i try to get 11 as my number. >> he is not the only one turning 11 to date. we caught up with some local viewers who were also celebrating. happy birthday to -- his family has planned a day of surprises. >> we are going to toys r us for a shopping spree. >> to you like it? what's the biggest one we have done so far. >> easy to do for a kid who gets good grades, plays sports your iran, and las music and art. >> the next step to be in 20. matisses this will not be his last big of an celebration. >> unless i live to be 111. that will be pretty awesome if i do. >> no kidding cure. happy birthday. >> ct 111 -- ct 11-11-11 photos and a share iran on wbaltv.com. -- share your own on wbaltv.com. >> when you see what happened to that store, you will say, really? at that store? >> a special group is in baltimore helping folks who can't pay their mortgages. how you can get help coming up. [captioning made possible by constellation energy group] >> a live, l localliveate breaking, this is wbal news at 6:00. >> this weekend the nation will be watching and state take on nebraska. it will have little to do with what is going on on the field. >> for the first time since he was moved into the role of was moved into the role of university