holiday rental. netflix has not said how it will tell the difference between someone using their account while traveling and a shared password. it is unclear what the penalty will be for breaking the rules. some netflix users not happy with the change. come clean. whose password are you using? >> i have two accounts right now. one is my boyfriend's best friend's mom's account. the other is my -- >> reporter: wait. your boyfriend's best friend's mom's account? >> yep. >> reporter: the streaming wars are heating up. customers can choose between a wide range of services and subscription options. netflix began the year announcing its first drop in subscribers ever. after launching a new basic plan with ads, they outperformed exwe can -- expectations. >> netflix is confident in its