she told me she heard the bombs drop last night. she knows friends of hers that lost their homes in that attack, and to wake up to news of a cease-fire, she didn't believe it. she said if she left she was worried russians would use it as a provocation to attack her. so she was staying put, despite ukrainians saying that the cease-fire is holding and evacuations are under way. just an example of the uncertainty and terror facing ordinary ukrainians trapped in these cities. another woman said she ran out of food, ran out of water and power. she reached a point where she knew if she stayed there, she was going to die. she decided to run for it with five others. they managed to get out, but she doesn't know where she's going next or what to do. as you point out, 2 million of these stories and counting out there. it is the largest refugee crisis