eventually, the officer told terry to take heather's car and head home. but terry's relief was short-lived. when he told his wife the story about heather checking into a hospital, debbi didn't believe it. >> because she knows it's expensive to go to the emergency room. and she wouldn't want that kind of expense, so she would have called me and said, "hey, this is what's wrong, what do i do?" >> reporter: so the couple did what they could, calling family and friends. no one had heard from heather. eventually, though, one relative cleared up that hospital mystery. >> we find out that the heather that was in the hospital is my cousin's daughter, named the same thing. we didn't have the middle name on it, it was just the first and the last. >> what are the odds that it's another -- >> at the same time. >> heather elvis at the same time going to the hospital? >> it was -- >> yeah. >> it was -- it was puzzling. >> reporter: so where was their heather? confusion was turning to fear. >> i felt like something was wrong. >> reporter: heather's sister, morgan, arrived home from a basketball game.