that animal. >> like her little dog, buddy. amber's parents, leigh and randy. >> she actually ran for buddy across the expressway, and the hair was all matted up. looked like dreadlocks. >> and she said, well, i can't put it back out on the road, it will get killed. >> so i just opened the door and let it in. >> amber was their only child. they doted on her from the day she was born, and she was good in return. >> amber was the type person that would give you the shirt off her back. she helped anybody that needed it. they didn't even have to ask. >> she was going to make sure that you were protected. >> but now where was amber? why was her store not open? why didn't she answer the phone? early afternoon, still no sign of amber. so again, district manager called mariano.