>> he did. he saw a white car in the parking lot looked like the young woman's car. he peered into the store window. nobody there. >> i thought, man, this is strange. where is she? so i kept calling. >> her name was amber belkin. ambitious, very much in charge. >> she was a fire cracker. that's the easiest way to put it. >> matt pena worked with amber at the video game store. >> she would let you know what she wanted, but i think she was one of the kindest souls ever that i've ever met. i guess it depended what side you met her on and how much you made her mad. >> she could be tough? >> most certainly. she just expected you to do your job. as long as you did that job, there was never any problems with it. she made sure to surround herself with people that were trying to go somewhere, do something. >> she loved her job. >> she did. >> monica and ashley for amber's