part of washington state. the meet time at the nursery was set, 11:15 a.m. >> i sent him a message when i got there and he said 'clients running late. just got here. see you in a bit' and about 30 minutes later i sent him a message and said that i was done. and i didn't hear anything. >> how much times goes by? >> two hours. >> did you think of going to look for him? >> yeah i did. then i thought well no i don't wanna interrupt him if he's with a client. do i regret that every second? yeah, i do. >> reporter: so terra turned toward home and her husband. vern's stepson, andrew. >> when she got home she said, y'know it's really weird. your dad never showed up and i just told her you know, he probably just got tied up in a deal. >> reporter: in fact, vern's kids were used to this behavior. >> he worked more than 60 hours every week because he enjoyed it and because he wanted to help people find a home. >> reporter: vern was not only the founder and owner of the family business, aspen real estate, he was also the patriarch of a large blended