amway conventioneers in 2009. one of the suites had become a homicide scene. >> i couldn't believe what i saw. i went in the room and there was the victim hog tied on the floor, and it was a bloody mess. >> what does it tell you? >> this was a targeted individual. >> is it true his eyes were also gouged out? >> yes. yes. >> sergeant wilson learned that the victim was ben novack jr., a name that meant nothing to him. the murdered man's wife and stepdaughter had been escorted to a nearby hotel room so investigators could take their statements. the wife of 20 years, narcy, told sergeant wilson that her husband had been up all night working on convention details and didn't go to bed, she thought, until about 6:30 in the morning. she said she had then go downstairs around 7:00 to oversee getting breakfast