something. and then i walked out and went, i did, i did something. i did something to help. that's what i wanted. >> reporter: what two families wanted were some answers and some relief from their pain. those answers finally came. >> i'm pretty much satisfied with the answers right now. never prove everything 100%, josh. but i'm not gonna get much more >> reporter: unfortunately, the criminal justice system has never doubled as a grief therapist. some wounds are too great to be healed in a courtroom. >> and the day that she left the door and then her voice and what she was wearing and, you know, i'm getting old and you forget a lot of stuff. but those things, i just -- >> not that. >> i don't want to forget her, forget, you know, that image and her voice and -- it's hard.