Im ukee washington. Eyewitness news trang do is outside the Comcast Center right now with more on how all of this will affect customers. Trang . Reporter well, ukee, comcast says the billing issues were not intentional. They agreed to make changes and clearly explain new charges. I had to file a report with the ftc. Reporter gina wilson is more than one of a how to customers two reached out to the fcc over a billing dispute with her Comcast Cable service my services went from 80 to about 200 you have a bill 5 more, 10 more, its the same issue. Reporter consumers told the fcc they were charged for services they they ever agreed to and getting refunds was a lengthy process. It took a good probably a month to get that corrected. And it took hours, like hours and hours of phone calls. Reporter after a twoyear investigation, the fcc enforcemented announced they will pay a 2. 3 million fine. They agreed to improve communication so customers arent surprised it gives me what i need. Reporter other customers say theyve had a good experience with comcast and saw nothing wrong. The Cable Company gives you a package deal and you agree to it. That should be fine. To keep track of every little single station or package that includes into a package youd be changing billing all the time. Reporter comcast wrote, in our view it is telling they found no intentional wrongdoing but isolated errors or customer confusion, we agree those issues should be fixed and are pleased to put this behind us. And the fcc says comcast did refund customers who reached out to them with billing disputes, so this money is going to the u. S. Treasure. Trang do, cbs3 Eyewitness News. Thank you. We will likely know who the next president will be in just 27 days. As we inch closer to the finish line, Hillary Clinton and the democrats are circling the wagon while donald trump and the republicans are at war. Eyewitness news david spunt is live in our stat center with the latest. David its hard to believe the labs is four weeks from tonight. The source inside the Pennsylvania Republican party told me just a few hours ago, the gop in turmoil nationally and locally. Earlier, donald trump tweeted, the shack else have been taken off me. And other tweets have republicans concerned. Donald trump is on the attack against the most powerful republican in congress. House speaker paul ryan. You have people that cant fix the budget but then they Start Talking about their nominee. Reporter he lashed out on twitter tuesday writing, it is hard to do well when paul ryan and others give zero support. He called him weak and ineffective as a campaign strategy, it doesnt seem to make a lot of sense. Shes a Political Science professor at rutgers and focusing on the 2016 president ial election. She says the trump attack on ryan is a mistake. Youd want to try to attract new voters which, in this case, for him are going to be the party that has been skeptical of him and more so after his comments. Instead hes spending time on twitter attacking the head of the party whos actually quite lumbar. Reporter he went on to tweet about his members. Disloyal are far more wrong than crooked hillary. I have refused to endorse him. Senator pat toomey might be a disloyal according to trump. In an interview with jessica dean, he said hes not happy with this president ial election. I think we have two flawed candidates. I cant believe were in this position. These are our choices. Reporter according to a new poll out sunday, donald trump is trailing Hillary Clinton. Here in pennsylvania. Trump was in panama city florida tonight but he promised last night in wilkesbarre that he will campaign in the philadelphia region before the election. Reporting live tonight, david spunt cbs3 Eyewitness News thank you. New Jersey Governor Chris Christie is speaking out for the first time about the trump video controversy. Chris christie, who is a top trump advisory says he will not defend the republican nominees comments but still supports him. I was there when he found out about it. Theres no question hes embarrassed by it. I think that he should have been much more direct and much more focused on saying, just saying im sorry and only im sorry. Governor Chris Christie made comments during an interview on our sister station in new york. Wellknown democrats are on the campaign trail trying to help Hillary Clinton. Al gore campaigned with clinton in miami florida. He discussed Climate Change an issue many younger votes voters have made a priority. The president made the case for his former secretary of state. She understands that it counts for families who are trying to climb into the middle class or stay in the middle candidates. And kids who are looking forgetting a decent education. She listens and keeps her cool wikileaks released more emails from Clinton Campaign chairman john podreck ea, they believe the controversy over clintonss use of a private email server while secretary of state would blow over after one weekend. Temple university has a new leader. Tonight, trustees voted to aappoint a new president. The Trustees Board said over the course of his 40year career at temple, engler earned administrator and leader. After Surveillance Video reveals alleged worker fraud. Employees at the facility near suburban station were under surveillance eight weeks and some, including supervisors allegedly billed for overtime they did not work or weres excessively late. The control office said the center resulted in mall processing. Its working to recover losses for what it calls fraud. Police are trying to find two young suspect whose broke into the Philadelphia Academy charter school. This Surveillance Video from october 9th shows a boy and girl. They got away with several items from classrooms but police didnt say what those were. If you have informationing call. Police. A Freight Train jumps the tracks in paulsboro. There was no leak, the four cars derailed at an interchange between the high school and the boys and girl club center. The tanker cars derailed backing over a separated section of track. Towns mayor was among those who rushed to the scene. I think everyones adrenaline goes up when we hear train wreck it happened again. After the first day, it happened again. What are we up against . What happened . What spilled this morning derailment happened not far from the site of the 2012 paulsboro derailment and Chemical Spill which sent toxic in the air a man who lost part of a finger and suffered a broken nose. He announced the planned and lawsuit against the new jersey transit. The 66 was a passenger in the front car that crashed into Hoboken Terminal on september 29th. Authorities raised the u. S. Death toll from Hurricane Matthew to 33 and more than half fatalities are in north carolina. New jersey First Responders have rescued at least 100 people from flood waters in north carolina. And this is video of the new Jersey Task Force one team at work in lumberton. North carolina is bracing for more flooding in downstream towns. Bad news for the birds. A ruling finally been made in the lane johnson performance enhancing drug violation the next time we see lane johnson, people will be scrambling for christmas gifts. What does it mean . Well hear from them later in sports. Bad behavior from parents while their children look on. Nicole brewer finds out how kids get past family scandals a change in marketing for a fast food giant. While youll be seeing less of Ronald Mcdonald. We got a brief warmup on the way. Ill tell you when temperatures head back to the 70s. And why theyre not going to stay there very long. Ill take you into the weekend for a sneak peak when we come back. Mission to mars, the president s plan to send humans to the red planet. Whether experts think its even possible. When Eyewitness News comes right back. Women and bill clinton whose past infidelities are back in the spotlight. Children are standing by. Nicole brewer decided to find out how do children move past the parents whether this is playing out in the public or privacy of your home. Dealing with a parents indiscretion can be difficult but not impossible. For a lot of americans, sundays debate was difficult to watch. Wawa we all saw and heard on friday was donald talking about women. What he thinks about women. If you look at bill clinton, far worse minor words and his was action, grab them by the from his lewd comments to bill clintons indiscretion i did not have sexual relations wimbleton woman. The content of 2016 is cringe worthy. Imagine being one of their children it would make me sick extremely uncomfortable. You dont want to talk about that they cant get away from it but they can control some exposure doctor is a clinical psychologist specializes in family therapy. She says its trump children should should focused on personal relationship with their parents. Theyre put in this position where they have to support them regardless of what their parents are for or against. I dont know what someone would say. Yet at some point, many of us will come to the realization that our parents arent perfect. How does a child deal way parents indiscretion . It followed need for information and psychological differentiation dont tar me with the same farther, i have not associated with this. Reporter accepted their apology and offering forgiveness. Actions arent excusable. But at the same time, theyre still going to be my parents. Im still going to love them she said at times a child will feel a sense of shame. In other words, when someone in your family does something wrong, it can cross over into your own sense of self. Extremely important that the parent take full responsibility in these situations. Interesting. Every level, thanks, nicole. Berger chain Ronald Mcdonald will be keeping a low profile. Its being cautious in the wake of creepy clown sightings and the clown threats. Which have been posted online. Mcdonalds did not provide specifics about when Ronald Mcdonald will come out. President obama said an ambitious goal to send humans to mars and bring them back safely to earth. The president says he wants nasa to team with private companies to accomplish this mission. Speaking with our greg argos via skype. Chief astronomer says this deadline can be met. Definitely possible to do in the next in less than two decades. No question about that. Some of the technology is there. Some of the intra structure already exists. Points out that we were able to send a man to the moon with an eight years of president kennedys speech and that was with much less advanced technology. The Jewish Community began observing yom kippur, he known as the day of atonement, the wholiest day of the jewish calendar. They started their observation by hosting two services. It encourages the faithful to do soul searching a look at the National Museum of American Jewish history on independence mall. A glow in bing, this october for National BreastCancer Awareness month. Cbs3 susan g. Komen all teaming up. Turning the skyline pink are a reminder to schedule a mammogram. This is the 15th year for the lights for the Cure Campaign and you can get more information at cbsphilly. Com cure. I saw boathouse row. Beautiful. I love seeing the pink buildings. Kate joins us with our forecast and the weather has been very nice perfect october weather. October is one of my favorite months because of weather like this, not too hot or cold. You need a jacket but not a heavy coat and the gloves and the scarf. I can send the kids out with a light jacket. Not all they need in the water time. This is perfect weather. Again, temperatures in the 60 and 70s overnight lows in the 40s and 50s. You cant beat that. We got things to talk about. Chance for a shower or two, fog, not a whole lot go on, well take you outside. You can see its a clear quiet night in center city philadelphia. Going to see a lot of star tonight. Few clouds drifting through. Those are patchy and well see them really fizzle as we head through the day tomorrow. Quick look at stormscan 3 showing that bank of clouds. The reason for bank of clouds is actually a warm front thats lift youing you through the area. Youll feel temperatures start to rise as we get into tomorrow and thursday. A quick look at temperatures in some spots across our live neighborhood network. Shows were close to where we were. Not much of a departure. Freedom high school in bethlehem 54, new castle 54, Atlantic City high school at 60 and at the robert jmiller air park in thomas river, chilly 42. More clouds out there. Temperatures not expecteded to drop cite as far as. Theyed well bottom out in the low 40s in spots like reading and allentown, mount pocono at 35. Yesterday morning mount pocono was about 30. Allentown in the mid 30s. About five or six degrees warmer than last night. Philadelphia abnormalities out at 49 in the city, last night 46. Slightly milder no frost advisories to tell you about here. Heading into your wednesday, temperatures right around the 70 degree mark, give or take a agree or two. Not the stunning deep blue sky weve seen, still a beautiful fall day, front i mentioned starts to move closer on thursday, doesnt have a lot of moisture with it. In fact, id be surprised if we see anything at all. Couple of showers possibly to the north and west. Going to be warmer thursday but not for long, cool canadian high builds in friday. Pull the air down from the north and temperatures only in the 60s once again. That october crispness returns friday, saturday and sunday. But i want to time out these showers, heading into tomorrow, again, just a few clouds around, sunshine in the afternoon. Looks like a beautiful fall wednesday, thursday twatch for fog in the morning, that can slow down your morning commute. As far as rain is concerned. We dont have a lot. Stray shower possibly thursday afternoon, mainly from allentown on north, most of the region is dry. That clears out and were looking at blue skies and sunshine friday through the weekend. We do have a hurricane to talk about. This is not going to directly impact the east coast. It is however, a strengthening storm, nicole at 90 miles an hour, 970 mill bars strengthening to a category 2. Likely making landfall early thursday, a hurricane warning is currently in effect for bermuda. In the city, 49 degrees, our low tonight, tomorrow the seasonal day, few clouds in the morning, more sun in the afternoon, high 69. Heres the eyewitness weather sevenday forecast, which really looks great. We are within a few degrees each day. Thursday looks like a warm one at 72. Just watch for that morning fog. Friday and saturday, stunning crisp october weather, mid 60s. Its the threeday this weekend, perfect weather for walking, 60s 40s at night. Next week we may be heading back to the 70s, Little Something for everyone unless you like rain or snow or heat. Give it time. Dont mention it at all. Its nice. We want to keep this for awhile. Also take this. The sixers visit grace land and the eagles lose their top line man the team i were following breaks news, theres a fire going on at a building in the at a coke tacony section. The fire trucks are on the scene. We will stay on top and have more information at cbsphilly. Com throughout the evening. Lets go to don, youre starting off with changes for the eagles. Were kind of forced forced changes, saw this one coming now time to respond. Its official. Eagles lane johnson has been suspended tengame for violating the leagues policy for on performance enhancing drugs. The penalty is so stiff. Last week an are trart in new york heard his appeal but clearly didnt feel compelled to change the ruling. His suspension starts immediately. He will not return until the team until december 19th. At that point the eagles will only have two games left in the regular season. Now, the team releasing his statement earlier today, were very disappointed that lane johnson has been suspended ten games. S his actions have affect theed the entire organization. He has no choice but to hold himself accountable to Jeffrey Lurie his team mates and entire organizations our fans. Looks like the bird may go with a fifth round rookie. I spoke with Jordan Matthews we knew this was coming, guys who, they should have known hey, if this does potentially go through, its not the way we want it. I need to be ready. Ready to go they play sunday at washington. The preseason continues at memphis for the sixers. They were shorthanded. Nerlens noel, gar yell saar rich. All available. Theres embiid. Scored 13 points, had five boards, a block in 13 minutes of action, meanwhile. Theyre led by the junior hes one of the best two of the 17 points, the sixers get smashed after all, nobody played for them. 121 at 91, your final score. Nationals dodger, game four. Squad looking close it out. Game tied at five and eight. And chase cameron butly still the man. Rbi single to right. That is the game winner and the dodgers win 65 game five in our nations capitol. All these guys making place, former phils, come on. Its your last chance, by the way to vote for the friday Football Frenzy game of the week. Egg harbor at washington township, west deptford, father judge. Cast your votes and of course, well have the winner for you tomorrow night. Our region is celebrating National Fire prevention week. Abington townships host add fire safety open house tonight. Children learned how to put out a small fire. They got a chance to check out the gear firemen wear. They were sitting in one of the fire trucks. A lot of kids like to check that out. Kate . The upcoming weekend looking stunning. Saturday and sunday looking like cool crisp fall days, we will have frost chances in parts of the area during overnight friday into saturday. Saturday into sunday. Into saturday. Saturday into sunday. Tons of sunshine this i was on my way to work, the next thing you know, i was on the ground. The trash truck ran over both my legs. I had sixteen surgeries. I dont sleep through the night unless i have my medicine. My medical bills was piling up. My employer stopped paying me. Pond lehocky has put me back together. Morning team back tomorrow from 4 30 to 7 00 a. M. Im ukee washington. Im jessica dean steven is coming your way next. Have a good night woman the following is a paid presentation for the nuwave precision induction cooktop, brought to you by the makers of the numberoneselling nuwave oven. Announcer when you turn on your cooktop, do you really know what the temperature is . No youre just guessing. Are you too busy to watch what youre cooking . Tired of all that burnt food going to waste . Worried about your kids getting burned or a loved one starting a fire in the kitchen . Well, those problems are a thing of the past. Introducing the revolutionary precision induction cooktop from nuwave, the leader in portable induction cooking technology. The nuwave heats up twice as fast, uses up to 70 less energy and is safer than any cooktop. 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