In single aisle passenger events, your survival may be up to the passengers sitting on your rows quick response. Reporter the faa says this was a survivable crash, a test to see what would happen. Only mannequins are on board this flight. But these pictures show that the cabin can be safely there was an instant i felt i was dead. Any way, i pushed the door open and jumped out from 10 feet. ar in my stocking feet and landed on the tarmac and ran away. I turned back and the plane was a ball of fire. Reporter on board thick smoke an panic at the narrow wing exit. Two men ran over a woman trying to reach the exit and then scuffled among themselves as to priority. Another male passenger stepped forward, stuffed one of them through the exit, threw one of them out of the exit and helped a woman out. Reporter it wasnt the first time, 55 people had died in england six years ago, same problem. Its selfpreservation. I want to live. And if the plane is on fire, you say after you . No you get out. I didnt care about the other people. I just want to get myself off. I didnt care about them, didnt think about them just wanted to get out. Reporter these men were not in a real crash but in this simulation to test the safety. By offering an 8 bonus for the first people out. Panic delayed evacuation. In the United States the faa did not do a test like this until it approved a hatch. While there were some instances of panic it was not necessarily the normal situation. Reporter could you open this hatch . It weighs up to 57 pounds. These are United Airlines flight attendants in training. Put your hand over here. Reporter in a british test, they popped the hatch half the time blocking the aisle. Another half the hatch hit people in the head, in another instance, they could not open the hatch. Because of the difficult handling this heavy hatch anas the passengers who sit on these emergency rows this may be the most dangerous door in the industry. We learned the europeans Aviation Authority plans to autolaw it. In the u. S. This hatch is the standard window exit of all airliners. Anyone who sits in the emergency row may have the responsibility to open them. Reporter they may not know how heavy it is. Im not sure that in my petite status i would be able to handle a door that weighs that much. They must understood english, be over 15. Sometimes people who are shouldnt be sitting here are sitting there. There are times you have people that are sitting there that are frail, obese, dont speak english. Reporter what will you do if your life depend on opening this over wing hatch . You put one hand on the bottom handle, the other on the top and pull. The door is awkward. Drop it on the seat. Southwest says drop it under the wing. A researchers simply pulled back a curtain. Some studies in england had shown there was a great deal of variable introduced by the removal of the hatch. And the amount of time it took for people to deal with it afterward. We did not want the removal of the hatch to contend the results we had. Reporter because this hatch will soon be outlawed on new 737s in europe. They have designed a new hatch for the european market. What does that mean for u. S. Airliners . Boeing told us it not yesterday decided. The current hatch meets u. S. Standards. A fiery crash of a jetliner with survivors in iowa offers hen lessons to First Responders. And a big scare to bay area travelers when tires are blown during take off. When a dc10 jetliner crashed in iowa more than two decades ago, some passengers walked away through a corn field. As a result First Responders searched for a missing passenger for days. Officials at sfo told us this week they learned from that crash and rewrote the manual for sfo First Responders. Here is ktvus john fowler the day united flight 232 with 285 passengers on board crashed in su city iowa. Reporter in the seconds prior to this horrifying crash. It was clear the pilot was fighting enormous control pressures and the laws of engine power. An International Guard pilot was in the air near by watching. He was having severe controlability problems and was unsure he could make landing. Shortly, the right wing began to dip or began to roll. And the nose began to fall. It was very apparent at that moment that he could not make a safe landing. Reporter there are three separate hydraulic systems, apparently all three failed. Each carries fuel like in a car. Too set the flaps and to operate the landing gear and brakes. Without hydrodrawlics, flawing this airplane is like wrestling a gorilla. We landed and it was really hard. We skidded for a while on our side. And then flipped over. And skidded some more and finally stopped and i was hanging upside down. I released my seat belt, basically fell to the ceiling which was down now. And looked toward the emergency exit which was supposed to go out but i couldnt see anything out there except smoke. So i looked toward the back of the plane and there was daylight there and i just, climbed over the debris and all kind of stuff. On a turkish dc10 in 1974, total hydraulic control system failure killed 346 people near paris. Then a cargo door had failed, pressure caved in the floor severing the controls so engineers redesigned dc10 hydraulics. In 1979 an engine actually fell off a dc10 on take off from chicago. 279 people died. The engine pilon had crashed rupturing hydraulic and fuel lines. Maintenance immediate yours were blamed. The next year, Mcdonald Douglas launched a multi Million Dollars ad campaign trying to recoop public confidence. The same skill and Technology Goes into the dc10. One of the most thoroughly tested airliners ever built. Reporter in 1987 the manufactured did warn airlines of potential problems in older dc10s. Flight 232 was 16,000 take offs and landings in its 15 years would qualify for those special crack inspections. The ntsb investigation credited the crew for managing the descend of a badly crippled plane that could not be slowed and could barely be guided due to the failure of key disabled systems. The pilot thanked First Responders just days after that crash. Reporter sitting in a wheelchair, the 59yearold keen smiled as he entered the conference. The 51yearold copilot sat silently during the meeting with reporters referring to haynes. We must not forget that 111 people parished in this accident. And to their families and their friend i would like to say that this crew and in fact, the entire industry is dedicated to finding the cause of this accident so maybe we can never have it happen again. Reporter the captain fought back tears several times during the news conference. But appeared to be in good spirits. When asked to describe what he did after the crash. I was only on the ground in the cockpit i assume. And i was pinned down i couldnt move. And i was telling myself, dont ever reporter before parting the city, the pilot stopped by the hospital to personally thank the staff. Then they visited Iowa National guards men, many of the same people who rushed to their aid last wednesday. I want to thank you for the work you did in helping us save so many people. Nobody knew where we were but, i knew you would eventually find us. I sure am thankful for everything you did for all of us and all of our passengers. I just cant say thanks enough. Then it was time for the ultimate test. It was just six days earlier that united crew fighting the disabled crew, then it few would rve. Now the two men who were at the control stepped into another aihe trip home to seattle washington. When we come back on a second look, several frightening hours for bay area passengers aboard a plane with two useless rear tires trying to land. [ male announcer ] when the a. C. Goes out in a heat wave, its nuccio heating and air conditioning that comes to the rescue. At t helped nuccio put a complete mobile solution to work. Mobile routing to send the closest technician and mobile payments to invoice on the spot. Where do you want to take your business . Call us. We can show you how at t solutions can help you do what you do. Even better. Can help you do what you do. Even better. Mary gshe also has asthma. So she sees her allergist who has a receptionist susan, who sees that shes due for a mammogram. Mary has one that day. Thats when she finds out she has a tumor. She has a Successful Surgery and because her Health Provider has an amazing connected system, she has her life. I dont know what you have but i have kaiser permanente. Kaiser permanente. Thrive about 14 years ago it was a big scare for bay area travelers when the airplane they were riding in blew out two of its rear tires during take off. The plow out blow outs forced the pilots to make an emergency landing. But first the passengers on board had to circle the area for three hours so they could burn off fuel. A warning light indicated the landing gear wasnt down that could have meant a fiery disaster but the landing gear did go down and the captain safely landed the plane with its weight on the two good tires. John sasaki brought us this story on august 2, 1989. He came on and told us that we had blown a tire and that the rubber we were smelling was that. Its like great, we blew a tire how are we going to get down now. Reporter the plane and md80 circled around the bay area for more than three hours burning off fuel over the ocean. The ar officials decided to land at San FranciscoInternational Airport because of its long runway and wealth of emergency equipment. I was able to go back to the cabin. I was able to stop every four or five rows so the passengers could hear me. I told them just what i thought happened and what our situation was. I really told them we would come out of it with a fairly safe landing. But even a bad landing with possibility of a fire could exist. Reporter the tower saw the landing equipment and realized how difficult the situation was. He could lose control of the aircraft once he touched down and that catastrophic. Once out of the a plane and on solid ground a passenger shot this video of the blown out tires which showed how much damage was done on take off. Buses came to take all the passengers to the terminal and to their loved ones. Are you okay . A little wild eyed. Reporter relief and gratitude was clear on the faces of many of the passengers. I thought the crew did a very good job. Again perhaps because we were in the emergency. I think they really kept us posted. The captain came around and posted everyone, explained it and kept everyone calm. I did get a couple of congratulatory calls congratulating me for a nice job. In 1989 a boeing that had been in use for just a few months crash landed in london. At the time of the accident the captain had flown 23 hours on the new series 400 aircraft and the first officer 53 hours. Pilots were using a new glass cockpit design. When one engine failed after take off the pilots shut down the remaining good engine by mistake. 47 passengers died when the british midlands crashed. Reporter this is all that remains of the 3 monthold boeing 737. Once the pride of the fleet now crashed metal. The aircraft was on a routine flight from Londons Heathrow airport to helfax. The plane tried to make a landing instead the plane belly flopped and smashed into an enbankment short of the runway. The pilots may day alerted rescue teams and within phaeups of the crash they were pulling the dead and injured from the wreckage. But several passengers were crashed including one woman who could not be freed until eight hours later. Local hospitals are filled with the injured including the pilot and copilot who both survived but are seriously hurt. From their hospital beds, the survivors relived their experience. All the lights were bright and we seemed to be at 45. And at that time there were a few people moaning and saying my legs hurt. The ar somebody please help me. I think ive broken my leg but there was no great up pandemonium. The area i was on appeared to break away and topple over. At that stage i was left suspended upside down. Just with a safety belt. Reporter relatives of the Crash Victims began arriving to go and comfort those in the hospital or to claim the bodies of the dead. Prime minister tatcher came too. Experts say the odds against a double engine failure are 100 million to one. The question that remains to be answered is why. Why did both engines on an almost new state of the art jetliner fail. Doug james near midlands airport. The Lesson Learned from the crash saved the pilots of another british airliner just months later. When the boeing 737 saw trouble, they shut down the failed engine and safely landed the plane. Just two days after that, another british plane had engine trouble at take off. Boeing later corrected the design problem in the engine fan. Still to come on a second look, with less than a minute left on approach to the runway. This british air flight lost all engine power. Find out what the pilots did next that made all the difference. And this flight from honolulu lost a row of passenger seats when one of the planes doors blew off in mid flight. How pilots fought to land this plane with a gaping hole. In 2008, a British Airways jet suddenly lost power two miles from the runway. The copilot had 40 second to react. No time to sound a warning to the passengers but just time to use the wing flin to enough lift to clear a perimeter fence and glide to the grass skidding to a stop. Passengers then safely escaped on emergency chutes although a few were injured. Frank somerville brought us the story. We had an Outstanding Team on board yesterday. Reporter todays initial report from the uk air Accidents Investigation branch found that the engines quote did not respond to an increase in thrust. The flight data and voice recorders showed that the pilots tried to increeds the power manually but that failed as well and they were forced to land the plane. The flight crew was given a heros well today. The captain said hes proud of his flight team giving credit to his senior pilot. No one more so than my senior first officer john cowart who was the finalling pilot on the final approach and did the most remarkable job. Reporter he also commended the flight attendants. I want to pay tribute to the cabin crew and the Cabin Service director sharon s. Mercer who carried out the evacuation of the passengers with speed, efficiency and care. It was typical of sharons self lessness that she took time to check that we on the flight deck were all right before going down the chute herself. Thank you. Reporter brown is in beijing china. Today he had high praise for the British Airways. Its at times like this that you remember that youre in the hands of the crew. This is yet again a marvelous response in very difficult circumstances. Reporter a boing 747 took off from honolulu. Minutes later a loud thud shook the passenger cabin and the cargo door blew out. Loss of pressure caused the floor to collapse in the Business Class section and five rows of seats fell from the plane. Nine people died. The pilot then struggled to land the plane with a gaping hole in honolulu through. And february 25th, 1989 this report was filed. Reporter the National Transportation and safety board is continuing to zero in on the 747s cargo door as the cause of the accident. Though the door itself was blown off along with the fuselage and nine passenger, the latches of the doors mechanism can help determine what happened if the locks may have failed and the door suddenly tore lose during flight. The last of the injured passengers from flight 811 was releaseded from the hospital. Bill van rise says he was initially scheduled to be sitting in the section of seats weve been unable too shift you to Business Class. I had a window seat downstairs in Business Class. And they transferred me to upstairs. Reporter van rise says he simply put his trust in god. Ive been traveling over many years and i always believed theres an eye of authority. I always have my giddian bible with me. Federal investigators will be listening to the black box for further clues to what happened to flight 11. Thats it for this weeks second look. Im ken wayne. Thank you for watching. You want to hear an interesting thing about stairs . Not really. 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