Following closely tonight. Metro is apologizing for a breakdown that affected 911 and 311 calls for several hours. The communitys lifeline literally went dead for 30 to 50 minutes yesterday while metro worked to reroute emergency calls to henderson and north las vegas. In all. It took about 6 hours to get metros 911 system back up. Technicians have been working around the clock to diagnose the problem. But they still dont have any answers. And metro doesnt know how many calls were lost while the system was down. 20 16 06 asst. Sheriff tom roberts we realize 911 system is a lifeline for our community. And when someone calls, theres an expectation that someone will be on the other end to answer that call for help. Yesterdays unfortunate event is not representative of the kind of service that we want to provide. And its definitely not what the public deserves. The failure comes only 2months after a multimillion dollar upgrade to the system. And its not the first time the new system has fallen short of contact 13 has been investigating 911 problems for the past two months. Look for our special report. Help on hold. Starting tomorrow night on action news live at 11. Right now. A nasty winter storm is battering much of the country. Tonight heres a live look. At our satellite images. Where you can see satellite images. Where you can see the east coast is getting pounded. Right now. So far. There are reports of blizzard winds. And. At least. 6 confirmed tornadoes. In crocket county, tennessee. This surveillance camera. At the high school shows. The moment a tornado came crushing through classrooms. Tonight. Theres no power. And. School is closed. Until further notice. Natsound tornado video. Better get somewhere, here it comes. The Weather Service is now saying. That this twister. In western alabama. Was an ef2. 23 homes were destroyed the storm was supposed to be weaker today. But. Try telling that to drivers in the rain. Who had to be rescued. From rising waters. Outside nashville and atlanta. New tonight. Its been nearly 3weeks since rene angelil. Passed away. Tonight. Celine dion was joined by hundreds of people at the colosseum at Caesars Palace for a celebration of renes life. 13 action News Reporter gina lazara was there as dion spoke to fans for the first time. Sot from celine this is home away from home. And im supposed to feel so comfortable being home. But right now im not sure how strong i feel. It was the moment everyone was waiting for. After more than two hours of speakers and performances honoring rene angelil. His wife. Celine dion took the podium. Sot from celine he would be so happy to know we are all here together sharing stories and memories and playing some of his favorite music. Especially in his fav theatre that many years ago was his at Caesars Palace was packed with more than 800 fans. And a couple hundred friends and family members. Celine and kids sat center stage. I watched all the Funeral Services that were in canada. Sat in front of my computer and when i heard about this i was so determined. I called Caesars Palace daily to try to find out about this. Fans like nicole couldnt wait to hear the famous singer speak so highly about the love of her life. Their relationship was so amazing and such a love story that it hurt me because i hurt for her and then to think about celine spent a good portion of her time speaking about what an he loved life so much. He loved life so very much and life loved him 21 52 03 my favorite part of the night was celine demonstrating how human she is. She talked about how she would would watch football with rene but on. Ever. She would even yell touchdown at the wrong time but she did it for him reporting live gina lazara channel 13 action news new video shows. Just how devastating. A valley Apartment Fire was. That left 16 families homeless here you can see. The massive flames. That broke out last night. Near lake mead and warm springs. Tonight. That building is no longer safe. For anyone to be inside. So. All the affected families have to find somewhere else to stay. 13 action news. Spoke with the single father of 6. Whos apartment. The fire started in. Devon calahan says. He smelled smoke and worked to get his family out. I mean the whole Entertainment Center was engulfed in flames and i started panicking and i ran to the living room and told everybody its a fire, its a fire. He immediately grabbed his kids. Ran outside. And asked a neighbor. To call 911. There were 4 units total. In the complex. With the two on the second floor. Getting the worst of it. Officials are still a competency hearing has been set for the man accused of waiving a gun at tourists on the strip. Two bystanders were grazed by Police Bullets after officers responded and spotted kahleal black in front of the bellagio last month. A judge will now consider whether black is fit to stand trial at the february 19th hearing. Black is fit to stand trial at the february 19th hearing. His attorney requested the Mental Health evalualuation after his Court Appearance last week. New tonight. A utah family is now offering a 10 thousand dollar reward in the search for their missing george house. There have been no confirmed sightings of him. But red rock search and rescue spent several weeks in las vegas looking for him. The reward will be paid if someone has information that leads to macin being found. If you have any information on his whereabouts. Call metro police. Metro police are searching for more information tonight. After a man was shot and killed chopper 13 was over the scene this morning. As the whole thing unfolded. Near fremont and charleston. Called police himself. As he was bleeding to death. 13 action news spoke with a witness. Who had to watch the man. Die. 4 09 564 10 00 i heard 911 operator on the cell phone and i heard moans. The victim was pronounced dead. At the scene. A federal grand jury. In oregon has indicted. Ammon bundy. And. Some of his followers. Who joined him at the armed occupation of a federal wildlife refuge. The indictment is sealed. So. Its unclear what charges are listed. A federal prosecutor does say. Its against 11 people. Who have been arrested. Bundy was arrested last month. During a traffic stop. That turned deadly. Lavoy finicium was shot and killed. By authorities. When they say. He reached for a gun. The race for the white house is and 1week before the New Hampshire primary. Tonight. Donald trump is accusing texas senator ted cruz of dirty tricks to win the iowa caucuses. The accusation comes after the Cruz Campaign spread word that dr. Ben carson might be dropping out. Sottrump he insulted ben ben carson. That was a disgrace. On the day of the caucuses. The cruz camp sent supporters this email citing press reports that carson is taking time off after iowa and making a big announcement next week. Carson now says it cost him votes. Also on the republican side. Former pennsylvania senator Rick Santorum ended his bid for the white house. And endorsed florida senator marco rubio. Democrat Martin Omalley has also ended his president ial bid. Making the fight for New Hampshire a two person race. Today. Hillary clinton was taunting Bernie Sanders on what she calls his home turf. She now trails the socialistdemocrat by doubledigits in New Hampshire. But says shes not givingup. Clinton and sanders have also agreed to 4 more debates including agreed to 4 more debates including one tomorrow ahead of next tuesdays New Hampshire primary. The fight over solar is picking up steam homeowners are upset. Over the grandfather options. Nv energy is now proposing your stealing from the little man last week. Nv energy proposed. Allowing all existing solar customers. To grandfather into their rates. For up to 20 years. But. On monday. When the Electric Company filed its official proposal. It filed. 7 different options filed its official proposal. It filed. 7 different options for the puc to review. The biggest change. Only customers. Who signed up for net metering. Before september 10th. Would be eligble. For any grandfather benefits. But tonight. Help may be on the way for homeowners. Sot u. S. Senator harry reid, d nevada 05 14 05 20 we should encourage independence competition competition of putting more clean power on our like nv energy. From penalizing solar customers. The puc is set to meet. Next. On monday. Mangers who have no control. While the risk of foodborne illness is out of control. Thats what Health Inspectors say is going on in tonights dirty dining. Find out how employees are trying to avoid talking to action news. Plus. Tonight. After flipping the bird. At work. Tonight. The shocking job she held. When she decided to record herself. Doing the hand gesture. The calm and sunny weather las temperatures will take a while to recover as overnight lows in the low 30s will hold temperatures cool during the afternoon, but highs will break back into the low to mid 50s by a terrifying moment caught ontt0w tiy 4 . Ox tt0w tiy el 5h4 tt0w tiy ed 3jp tt0w tiy 8hs4, tt0w tiy kzhn[p tt0w tiy nh;2\ tt0w tiy 0ph ud tt0w tiy sh5 tt0w tiy ueh6et tt0w tiy 7hh g and her two children. This video shows the woman and her kids crossing a street when the car ran a red light and plowed into the family. The mother is in critical but stable condition. Both children were beatedup pretty badly but should be okay. Police are still looking for the driver. Now. From contact 13. Plan to spend a little bit killed. Its 5 dollar footlong deal. Instead making it. An extra buck. The changes start. Thursday. And. You can bet customers arent happy. Many took to social media. Complaining about the increase. Subway responded by saying. The subway responded by saying. The 5 dollar footlong. Started back. In 2 thousand 7. And since then. The cost to make the sandwiches. Have gone up. Tonight. A woman suddenly forgets how to speak english. When questioned. By contact 13. Chief investigator. Darcy spears. But. That wont stop darcy from telling us. Where the dining. Is dirty. When the Health District requires your restaurant to come in for a supervisory conferenceyou might be on dirty dining. When you get written up for continued lack of control over foodborne illness risksyou might be on dirty dining. And when you add lack of managerial controlyoull likely be on dirty dining. Thats the case for ilopangoa salvadorean restaurant on 30demerit c grade. 26 darcy im darcy spears from channel 13. Were here because you guys are on dirty dining this week for the 30 demerit c grade that you got from the Health District. Person in charge interrupts me the manager shes not here right now. Darcy we just need to speak to whoevers in charge right now. Pic oh. Sorry, me no speak english. Sorry. Wait a minute. Here. 35 person in charge the manager shes not here right now. Her english is just fine. But when i say. We just need to speak to whoevers in charge right now. She suddenly cant answer questions. 42 darcy you dont speak english that well . No, just a little bit. Im sorry. D ok, do you speak enough to maybe tell me what happened not. I dont know. Health inspectors found multiple containers of pupusa mixes bean, meat, and cheese as well as cooked tomato sauce, had been cooled improperly. All had to be thrown out. So did soup and beans in the walkin that were found at unsafe temperatures. Food in freezers was subject to open packaging and debris in the units. And avocados were not properly washed prior to use. 2 41 darcy you dont know. I think you do know. And i think you speak english better than youre saying. Its clear she understands us just fine, but she walks away as we try to get answers. Eventually, she gives us a card with no name on it and tells us to call the manager. 3 32 darcy i just need to know who iwho to talk to when i call. Allright. A whole lot of not being helpful is going on here. Inspectors noted a lack of attention to a major foodborne illness risk. Food has to be thrown away if its held at Room Temperature and not used for four hours. But instead of discarding stuff that had been sitting out, ilopango put the food in the fridge for future use. Darcy tag i tried calling the restaurant manager three times, but each time, the same woman we talked to answered the phone, said the manager wasnt ilopango still has a c grade. Darcy spears, channel 13 action news. Were getting a closer look inside southern nevadas medical marijuana industry. One of the biggest dispensaries in clark county just got the goahead to expand. Nevada pure is a 70thousand square foot facility near boulder highway and desert inn. We were there only hours after they got approval from the city of las vegas to expand their growing and production operation. Now. They plan to sell their products to smaller shops inside city limits. Dominick prudenti, nevadapure coo 20 41 26 13 to 20 41 35 21 sot i will be honest with you, the city of las vegas licensing was not an easy cannabis industry says they expect all of the dispensaries to be up and runni by the end of may. New tonight. A mesa arizona daycare worker has been fired. After pictures surfaced on social media. Appearing to show her holding up her middle finger. To a child. Kids. Beat each other up. The owner of the daycare says. The woman is just 19. And she thinks. She just made a dumb mistake. A second video was posted showing kids fighting over a toy. In which two students hit a third. The videos were turned over to police. Who say at this time. They didnt see anything criminal. In the videos. The latest developments on Severe Weather pounding several states. Tonight. Were getting a first hand look at the storm. This cell phone video was shot from inside a Mississippi Church as a tornado touched down. The storm damaged homes. Pulled up trees and knocked down powerlines. The twister was on the ground for about 5miles. The calm and sunny weather las vegas is known for is coming back to the valley and eventually the warmth will follow. Temperatures will take a while to recover as overnight lows in the low 30s will hold temperatures cool during the afternoon, but highs will break back into the low to mid 50s by thursday. Temperatures warmer with mid 50s for friday and temperatures near 60 by saturday. Slightly gusty winds will move in friday and will usher in a strong High Pressure system from the southwest which will really allow temperatures to rise. Highs will be in the mid 60s to start next week with highs cracking 70 by the middle of the week. Winds will generally stay light and apart from a few passing high clouds the skies will stay clear and blue throughout the still ahead on action news live at 11. How to get ridiculously rich by checking any old lottery tickets you might have. Plus. A consumer alert. How a new Search Engine. Could be snooping. On your privacy. Its coming down to crunch time inside editions Deborah Norville shows us the intimate side of politics plus laugh it up with comedian vince morris thursday at 2 on valley view live. Today on valley view live someone bought a Winning Ticket last year in chatsworth thats worth 63 million dollars. The only problem is. If they dont claim it by the close of business tomorrow. Theyll lose it. If that happens. It will be the if that unclaimed winnings in california are automatically handed off to support the states public schools. Now. To a consumer alert. From contact 13. A new Search Engine is making waves. As being the first to allow users to easily browse. Vulnerable webcams. Shodan lets users search for unsecured webcams. From around the world. Along with their specific locations and gps coordinates. Theres also a feed. That includes snapshots. From those cameras. So. How do you protect yourself . Set complex passwords. And. Dont buy a webcam. That wont let you customize. Your privacy settings. Coming up. A new Charter School will soon plus. Find out how you can help restore a piece of art in downtown las vegas after it was ruined by vandals stay with us. A downtown landmark art piece has been replaced. Praised as one of americas best mayors who governed as a pragmatist. A practical and successful legislator, Bernie Sanders passed more rollcall amendments in a Republican Congress than any other member, primary care access for millions of americans, protected social security, cracked the gridlock with john mccain to strengthen veterans healthcare. Bernie sanders building a future to believe in. Thieves took off with part of it. Now. The container park needs you. To add a lock. To the love locket. That sits at the entrance. Last month. Vandals ripped off. One of the metal grates. It has been replaced. But. As you can see. Its pretty naked. Tomorrow at 3 30 pm. Youre invited to add. Your own metal love lock. You can buy one there. For 10 bucks. With the money going to. The american heart association. A new Charter School is opening this fall in summerlin. The Doral Academy red rock is a public Charter School that will serve students kthru9th grade. Its located near the corner of sky vista drive and alta. Its free to attend. But students will be accepted through a lottery system. The school will eventually expand to include 10th through 12th grades as enrollment grows. Well be right back with a final look at your wakeup weather forecast. Stay with us. Tt0w tiy 4 . Ox tt0w tiy el 5h4 tt0w tiy ed 3jp tt0w tiy 8hs4, tt0w tiy kzhn[p tt0w tiy nh;2\ tt0w tiy 0ph ud tt0w tiy sh5 tt0w tiy ueh6et tt0w tiy 7hh g known for is coming back to the valley and eventually the warmth will follow. Temperatures will take a while to recover as overnight lows in the low 30s will hold afternoon, but highs will break back into the low to mid 50s by thursday. And finally tonight. A vermont tattoo studio is showing its permanent support. For one president ial candidate. By doing a Bernie Sanders tattoo. For free. The shop is following suit after a New Hampshire tattoo shop started doing the same for donald trump. The artist chose this specific design because he says it screams democratic candidate Bernie Sanders. He says he came up with the idea because he doesnt want people to think only Trump Supporters are that passionate. Thats our news for tonight. But please stay with us for Jimmy Kimmel Live up next. Followed by nightline. Our next reports begin. At 4 30am. On good morning las vegas. And. From all of us at channel 13. Good night. And now abcs Jimmy Kimmel Live. Dicky from hollywood, its Jimmy Kimmel Live tonight channing tatum, from American Crime regina king, long island medium teresa caputo. And music from kopecky, with cleto and the cletones and