2.9 million people moving through, into, or out of u.s. airports. >> our goal is to get to where folks aren't working overtime. >> reporter: but the controllers union warns the new rest rules could make things worse. meanwhile, the faa is investigating this video. why a u.n. airlines crew allowed a colorado rockies baseball coach into the cockpit sitting in the captain's seat during a charter flight with the plane on autopilot. united says it's removed the pilots from service in what appears to be a clear violation of federal secure cockpit regulations. lester. >> tom costello, thank you. coming up, how the biggest star in music surprised the world yet again and what happens when taylor swift gets deeply personal. ♪♪ ♪ don't you let it go ♪ she developed agitation that may happen with dementia due to alzheimer's disease. sometimes she'd fidget with her fingers,