Time and man power . That is what fedex and ups are claiming. Customers are saying what are you going to do now . People lined up in front of this Customer Service office to pick up what is supposed to be delivered before christmas. Here i am, thursday morning the day after christmas. Coming to get my packages because i dont trust them to try to redeliver. Its been a nightmare. He was waiting for wine. Instead of holding package for him, ups shipped it back to the merchant. I think bad if you really need a product. I dont think my life will change but i feel really bad if someone had a special gift. Tori richardson was waiting for a perfect gift. I had a watch for my boyfriend that didnt get delivered i made a watch out of paper. Ups and fedex says there were too many air packages to handle and both companies are blaming bad weather for some back ups fedex says theyll continue to work to address incidents. In the meantime, workers were called in and ups rented out side trucks we followed one of their trucks around parts of San Francisco noe valley neighborhood. It had two employees to speed up deliveries. Loita got flowers. There is enough happening for christmas. And i didnt expect flowers. So, you know, its a nice surprise. A nice surprise but a day late. In San Francisco, abc7 news. Turning now to water situation, water officials throughout the bay area are worried marin county is about to wrap up its driest year on record. 2013 is officially a drought year with less than 11 inches of rain, less than 52 inches unless winter turns out to be wetter, quickly, the district may consider rationing by april. We do closely monitor rainfall and storage. And on april 1st, well check that and if were at, 4,000 or below, that would be our guideline for going to restrictions. Unlike some districts receiving water from sierra snow pack, the Water District serves about 90,000 people. Were loving warm weather. Tomorrow going going to be another spare the air day this, is the 20th issued already this winter season. Unusual. Its bad and Spencer Christian is here with an update. Weve got sunny skies now. Here is a live view over the bay. Sunny skies but hazy as you might expect. And tomorrow, the fifth spare the air day, 20th since november 1st, just unbelievable. Poorest air quality into north bay and coast and central bay, into santa clara valley. And picking up a story from cheryl just a moment ago about how dry the year has been. Looking at five driest years on record in San Francisco the bay area is on track for driest year ever. Going to be driest in San Francisco. Second driest right now. 1917 when the city received only nine inches of rain. But now, were at 5. 59 inches for this year in San Francisco, one expected between now and new years day this is going to be driest on record. And a beach hazard statement in effect for beaches through afternoon, including north bay coast and monterey bay. Swells producing sneaker waves. So not a very safe thing to be venturing into surf or strolling along beaches now. Thank you, spencer. Red flag warning as cross southern california. Winds have crews on high alert through mid morning on friday. Firefighters still are mopping up a 0acre brush fire and grew because of strong winds. Friends and family asking for help as they try to find a missing u. S. Navy veteran who checked out of the hospital last week and hasnt been heard from since the 30yearold goes by the anymore name will. Since thanksgiving, he had been in San Francisco visiting friends. He volunteers with returning veterans and disaster survivors the family says that work may have taken a lot out of him because he wasnt acting like himself. They say after doctors determined its okay to release him, he dropped off the grid. This is not n indictive of how he normally contracts this is out of character. They say if you see will theyd like to you call the police department. An important hearing to determine the determine the future of city college. The City Attorney wants an injunction that will stop accreditation from being taken away. Sergio . This is a hearing that was scheduled for an hour on the court docket but stretched on for full day in front of the court judge. Before the hearing started members of the California Teacher federation rallied members as well as ccsf and students filled the courtroom. The Teacher Union joined the City Attorney and are suing accjc. That is the private Agency Evaluating colleges in the United States asking the judge to set a trial which forces the agency to reevaluate city college and hopefully restore accreditation and asked the judge to grant an injunction that would prevent ccs accreditation from being pulled in july. And if this accreditation continues, more students goring to leave. And were going to continue to see a drop in finances for the college. So that is why the urgency of now, the day after christmas. Attorneys say the Teacher Union ask city have no standings to file this lawsuit so they have filed their own claims to get lawsuits thrown out and attorneys on both sides have said they were hoping the judge might have a decision so no decisions just yet. The man charged at last months shooting at Los Angeles International airport pleaded not guilty today. Authorities say he stormed a check point then opened fire. Officers were killed and three others wounded in that november 1st shooting. The trial set to begin in february. Gilroy police have arrested a man suspected of killing a woman christmas day. This is a picture of the 21yearold taken in january. He her body found yesterday and this is the third homicide of the year. A state law gooding into affect to help transgender students. Yes. Schools are preparing bathrooms and lockers and teachers are trained to comply with the law. Laura . Hi, larry this, is just one of a thousand School Districts scrambling to comply with this law that does go into affect january 1st. That means everything from configuring locker room tz sensitivity training for students and staff. Here in west contra costa county, new board president showed us what he considers a first step in complying with the law that is designated one bathroom here uni sex and transgender only. This is what were seeing here in the School District for transgender students to be in compliance with the new law signed by governor brown. This law could be suspended soon after in sacramento a group presented this state attorney general with thousands of signatures on petitions if those are validated a referendum could bring issues to a public vote. And that meeting january 29th. San francisco fire investigators looking for the cause of a fierce christmas night fire that sent two men to the hospital. Crews had a hard time getting to flames the damage contrained to the back of this house two men in their 60s own the house. Still ahead at 4 001 thing saved a 4yearold girls live after a car she was in rolled down a hill. Coming up unplanned new years gift some customers received today stuck in ice. Struggle for crews reaching dozens of stranded passengers at sea. This is a bay bridge toll plaza. People are gliding through and folks heading into San Francisco, maybe to do Christmas Shopping or make returns at union this is on christmas day. A 72yearold man lost control his car that smashed into a divider on the 405 freeway and several pulled the man out of the burning car. A velt tran of the bomb squad happened to be there. I reached in and fumbleed and found that button. And popped a belt and grabbed him. And pulled him out. Wow. Well, thompson got help from a los angeles firefighter driving by. He suffered burns in that holiday rescue but will be okay the driver went to the hospital. A lesson for parents about importance of car seats. Xavier robinson strapped his 4yearold in at car. He was hit from behind lost control, the car fliped and landed in a ditch. His young cousin was thrown from the vehicle but survived with only a small scratch on the cheek. On to business news, china opening up wireless market for more competition and microsoft cofounder looking to sell private land. Good afternoon the government has granted licenses to 11 companies to start offering Wireless Service including hide china and affiliates. Mike lazary. Tus sold 26 million in stock this week cutting ownership in the company and also ended a partnership with Goldman Sacks whochl he hired to evaluate options paul allen sold a private island for 8 accessible by plane or boat. U. S. Stocks today, bloomberg Silicon Valley index also ended the day higher. And pop singer Justin Beeber gave fans a scare after he said he was retiring the star announced this move Christmas Eve and told fans im never leaving you, thank goodness. Thank you relief. I was worried for a couple days there. One mistake led to deals for Delta Airlines flyers. Delta offering round trip tickets for 20 around 6 00 in the morning. Abc news found a 40 fare spencer going oh, why didnt i see that one . Flights offered for five. The airline said it will honor the fairs. That would have been nice. Yes. Would have been nice. Still nice. Good to see her. Its beautiful. But. But. Its remarkable. When you see stats on see sunny skies and dry across the bay area and mild. Along embarcadero its 63 degrees. Upper 60s in redwood city. 71 now in half moon bay. Another live view from mount tam, mid60s in santa rosa. Towards golden gate with sunny skies and high clouds these forecast features will be clear, chilly and cold. This pattern continues into new year. You can see a big ridge of High Pressure keeping us high, dry if you will. Notice clouds southwest. Theyll be traveling into bay area tomorrow assisted by clockwise circulation. So clear skies and high clouds arriving. Well take a look at sunny, hazy conditions and filtered sunshine if you will. Overnight tonight clear skies, chilly across the bay area. And north bay into upper temperatures 66 in san jose. On the peninsula, mid60s. 65 palo alto. And low 60s on the koechlt downtown a high of 62 tomorrow. North bay, coast will be mild and 66 in oakland, 65 hayward. Inland east bay highs 66 in walnut creek and livermore, also, fairfield. 64 in concord here is the accuweather forecast. Into new year, over the weekend highs around the bay upper 60s to near 70 degrees that will continue through monday. Werngs highs into mid60s and low 60s on the coast. So mild and dry. Could improve air quality somewhat. But its dry. We need rain. Up next, hanging out with queen bee. The pop star bringing both to tears. And a high schoolteacher returns to nfl. A student is going to score. This is in walnut creek. Looks like a normal workday. A lot of people have the day off. But traffic headed north towards concord its a breeze for folks southbound going towards alamo and danville. Back with more at check it out. Learnings fun now. Yeah, back in our day, we didnt have uverse high Speed Internet to play and learn online. All we had was that franklin fuzzypants. Ah, the educational toy bear. Remember when the battery went out . [ slow, deep voice ] give me your abcs. All i learned was a new definition of fear. I need some pudding. Yeah, theres one left. [ male announcer ] connect all your wifienabled devices with uverse high Speed Internet. Rethink possible. With uverse high Speed Internet. To those whove encountered welcome to covered california. New, Affordable Health plans so you can be ready for whatever comes your way. Enroll today at coveredca. Com. It was an emotional night for this 12yearold with an inoperable brain tomb scombroer her wish was to dance with beyonce. Together they danced and sang her hit survivor. How cute is that . Beyonce teamed up to make the dream come true and shes been active with this. Yes. Guiness book of World Records says hottest peppers in the world are in south carolina. So we can bring you the story all day long. Those peppers being grown by ed curie, there he if heing pepper is 2000. And this is about 2 million. Do you want to eat that . I dont know. Just head sit okay to regift those presents youre not going use . Still ahead, regifting without getting caught. Plus, first video of a kidnapped american in two years. His plea to the president. And later one group is threatening to tis the season to bring Unwanted Gifts back to stores. A lot of bargain hunters were out early hoping to get sales. Abc7 news has the story. Kohl opening back up. There wasnt a huge crowd here, so those who did show up looking for bargains had the store to themselves. Im surprised at this parking lochlt lochlt lot. Macys opening up early and offered discounts. Pretty good. 50 , then another 15 christmas items on sale and very popular the store expect people to come buy ornaments and cards. Theyre 40 off today. And a few weeks ago, full price. Stores expect people to do returns but hope is that people will do what candice did today. I came to do all my returns and ended up spending money that i got from my returns. Retailers sate wasnt a great season and hoping today can make a difference. As far as sales its been slower this year. This morning clerks are hoping returns will turn into sales. Expectations are more just kind of helping everybody get sizes they need but being able to show stuff they missed out on to makeup for it. Theyre hoping youll engage in shopping next few days. That is fun. Some of you may choose to regift them instead. Only we get nonperishables. Right . Dont get caught doing it. Regrap and look for notes that might be tucked away. Who gave it to you . As for gifts they can go with bottles. A ship found itself stuck in the ice there. The ship broke down after spending three weeks on a adventure visiting buildings that were constructed several years ago. I was surround by the sea ice. We cant get through. It will be a day before they can reach the ship. Strong winds could delay efforts than 100,000 homes and businesses without power. 100,000 more sitting in maine a new threat of snow Means Companies with k. Face a tougher time in those areas a 72yearold american is making a plea to the u. S. Government. Al qaeda believed to show him to do all he can to negotiate for release. Abc7 news has the story. Very been abandoned. The u. S. Government says its working to verify this tape which shows warren you understand deep anxiety. Its a cry for help from captivity to white house and proof for the first time in over a year that winestein may be alive. He was kidnapped while working and living in a pakistani city. Officials believe hes being held by new leaders. The video released yesterday, its unclear whit was made but winesteins tone is desperate and urgent he suffers from a heart condition and may no longer be in good health. Also this letter saying given my age and health i dont have time on my side. Fbi confirmed its in touch with the family. Last words were to them, he says he misses his family every minute of every day. Warriors ford dramon green fined after last nights game turned chippy. Green ejected for elbowing Blake Griffin. The fine for failing to 11 the court in a timely manager. Tempers flaring with Blake Griffin of l. A. Saying warriors played cowardly basketball and new york giants rookie Cooper Taylor putting his apartment up for rent during super bowl week. 9,000 for the week. Youll get the tv and a view of the stadium. He says he and his girlfriend thought it would be a good idea to go on vacation and says he would rather be playing in the game. And the man coming out of retirement is donating his salary to the high school where he works. John kitna earning fisty 3,000 for a weeks worth of work. The 41yearold with cowboys from 2009 to 2011 and will be on side lines sunday, unclear whether tony romo is going to play a bit. The school keeps earning money. Coming up a lot of excited children on christmas morning. Oh, my god oh, my god okay. He may like. That what caused this priceless reaction. From our camera, well have the accuweather forecast coming up in just a moment. And this is no present. Its bumper to bumper in both avo thesales event sis back. Drive he volkn which means its never been easier to get a new 2014 jetta. It gets an impressive 34 highway mpg and comes with no charge scheduled maintenance. And right now you can drive one home for practically just your signature. Sign. Then drive. Get zero due at signing, zero down, zero deposit, and zero first months payment on any new 2014 volkswagen. Hurry, this offer ends january 2nd. Visit vwdealer. Com today there was mrenlty of cheer but none, perhaps as loud as this. What is this . What is this . Rj, come back. This is his reaction. His mom and dad surprised him to the game, he is a huge auburn fan. And judge by lapses he wants to see them beat florida state. That is a good gift. Yes. Look at the weather check out the mood after the game. Were happy with weather and no rain in sight for the bay area. And a red flag warning conditions and strong winds. Tomorrow well look at quiet weather set for maybe a spot of rain. Maybe snow up in the northern great lakes that is about it. Warm down south, san diego. And here in the bay area, high temperatures rising around the bay and inland low 60s on the coast hazy sunshine. Here is the accuweather forecast. Were hoping for improvement. Warm weekend through monday high temperatures upper 60ss to near 70s. That continues through new year. That is a serious one. If santa brought you a new iphone, you can make it greater. Our app has great new this feature makes it simple to send video. Still head how one artist is creating these faceseses without people knowing about it. Missing ingredients, what you should know at the supermarket. And steph check it out. Learnings fun now. Yeah, back in our day, we didnt have uverse high Speed Internet to play and learn online. All we had was that franklin fuzzypants. Ah, the educational toy bear. Remember when the battery went out . [ slow, deep voice ] give me your abcs. All i learned was a new definition of fear. I need some pudding. Yeah, theres one left. [ male announcer ] connect all your wifienabled devices with uverse high Speed Internet. Rethink possible. This is interesting. A new york city artist getting help with a project. The supplieses shes using. Your dna and you dont know bit. Nobody knows about it. Heather collects strands of hair, gum shoe chewed and is hoping to harvest dna of strangers then brings data to a lab where a program mineseses resultses then gerer yates a 3 d model of a face. You can learn where some ones ancestorses likely came from. The way im using code here is like how sketcherses would use a pencil. And 13yearold managed to get her head snuck a gate at mcdonaldss. Firefighters sent out this picture. You can see its stuck down there. She was strapped for about 20 minuteseseses the girl got a sneaker and ice cream. Ice cream makeses this better. Yes. Consumer reports is partnered with seven on your side for what is inside some of your groceries. Consumer reports takeseses a lid off what is missing from supermarket products. Expecting to find blue berrieseses in your blue berry cereal . Is there bacon in bacon bits . Some processed foods have strayed so far from farm and field theyre frighteningly long list bearseseses little resem blens to anything youd find in the pantry. Consumer reports looked at favorites but prepare for a hard landing. This is water, sugar, palm oil. How about mccormick bacon pieceses. Looking for a fix . Dont count on frosted blue berry z how about oroses . There is no dairy in the creamy middle. When it lookses like a or quacks like a duck, you expect a duck. Look past pretty pictureseses and seek the truth if ingredient list. Another buzz word, there is a reason why they are called potato chips rather than crisp. A crisp can be made with dried potatoes. Tomorrow, washington and square off in the last end hunger bowl. Today a players lunchen. The emcee was fantastic. I thought he was great. Through the years theyve donated mealses to food were lucky people smchlt times, you for get how well you live how really lavish some of lives this is video just in of curry and his family handing out food baskets to the theyre saying they can provide during holiday season. That is something we want to help change. Just bring a small to faces, especially the kids. The boxeses distributed through feed the children organization. The boxes contain food and personal itemses. Tourism bringseses a lot of money into San Francisco. Why is one group threatened to boycott the city . What bay area officialses are concerned about after this lack of rainfall this year. And looking at the big discounts in storeses today retailerses try to lure you in for an after christmas like the enticing aroma and distinctive taste of nespresso. Elegant capsules meet masterfully crafted machines, and one touch creates the perfect coffee, cappuccino, and latte. Tempt all your senses with one extraordinary coffee. [ Penelope Cruz ] nespresso. What else . [ male announcer ] available at these fine retailers and nespressous. Com. San francisco is saying one group is threatening to boycott. These figures are not in yet but last year, 16 and a half million visitors came to San Francisco and spent nearly 9 billion. We really dont want to boycott we want jobs and contracts. Reporter fred jordan says black residents are being shut out of the tourism industry. Whether building or working in Downtown Hotels now, black Convention Planners are being notified of the potential boycott you do not include us in your economy. Then then were going to ask our people and organization wez belong to, to spend your dollars someplace else. Reporter his chamber blames sf travel, the Visitors Bureau n a statement, the head of sf travel says any issue that diminishes San Franciscos standing as a welcoming and inclusion nary community is of major concern to San Francisco travel. This woman works in a salon and believes promoting blackowned businesses could help. Kevin carol of the San FranciscoHotel Council says a recent survey shows theyre diverse we work with most of the programs San Francisco has with outreach. Reporter the black chamber is hoping for a meeting on january 6th. In San Francisco, abc7 news. Thanks for joining us for abc7 news at 4 00 the news at 5 00 begins now with cheryl and dan. Now, where did winter go . Why dry and warm weather is making officialses nervous new law covering transgender students causing big changes in many california schools just as the deadline approaches. Mild weather and were concerned about drought and declining air quality the accuweather forecast is coming up in just a moment. Its its been a Beautiful Day the lack of rainfall this winter could spell trouble for the water supply. You know we need rain but until we can get it, weather is nice but more than this, well have a crisis. Look at the bare ground. Folsom lake at 20 of capacity. Same scene at reservoirs in the north bay. There is too much dirt showing. Corn yeshlgs looks dire behind you there. Iet does rain to see it is low. In december id be underwater. One year later driest december has taken a toll the reservoir will beings like a desert. Clam shells are high and dry. Were on pace to set a new record for calendar year rainfall. Lowest since 1929. Mike bond says customerses are asked to conserve water. Most reservoirs at about 80 of normal. If we dont get any rainfall well have less in feet and storage. That would be bad and could trigger concern. The dress code. Are you wearing sun screen . Im not. That is a is