Presidency unlike any we have seen before. The commander in chief under fire, trying to quiet the fury surrounding his signature achievement, obama care, today announcing a change in the rules, but the measure of what this means for his leadership can be seen in his face. Take a look at these pictures from three and a half years ago, the joy, the confidence as he signed obama care into law, and here was his face today as he told the nation he fumbled the ball in a big game. Our team is standing by and abcs White House Correspondent jim avila starts us off now. Reporter 52 minutes of contrition. How many ways can the president apologize for the obamacare rollout. We countdown 29. I do make apologies for not having executed better. Thats on me. That is something i deeply regret. We did fumble the ball on it. I feel deeply responsible. Reporter white house aides tell abc news the president told his staff in a series of meetings, this is no ordinary problem. These mistakes undercut his credibility that both the website and the cancellation notices were messes of their own making that have a real impact on peoples lives. And white while the president didnt dress down his staff, its not his style, everyone got the message. Ultimately, im the president of the united states, and they expect me to do something about it. Reporter heres what he did. After two years of promising if you like your plan you can keep your plan and then watching policies cancelled by the hundreds of thousands, today he changed the rules, proposing that anyone who received a cancellation letter be allowed to keep their current plan another year. Insurance Companies May not cooperate but the white house doesnt want the blame. The Affordable Care act is not going to be the reason why insurers have to cancel your plan. Reporter as for the website, the president second guessed himself publicly, admitting the federal government does not do websites well and he should have known it. How we Purchase Technology in the federal government is cumbersome, complicated and outdated. Reporter for the first time president obama said no one told him in advance the website he based his Signature Program on was likely to crash so spectacularly. I dont think im stupid enough to go around saying this is going to be like shopping on amazon or travelocity a week before the website opens if i thought that it wasnt going to work. Reporter instead aides tell abc news the president felt he suffered a surprise wound from his own staff, leading to this final promise. These are two fumbles on a big game, which the game is not over. Reporter a truly remarkable president ial mea culpa. In fact, one of the president s longtime friends telling abc news this was one of the most deflating days of his presidency, still not enough for congress which plans on voting on a bill tomorrow which would further alter the Affordable Care act. Diane . Thank you, jim. We have George Stephanopoulos standing by to weigh in. First, we asked Rebecca Jarvis talking to Insurance Companies to tell us if todays announcement means that premiums are going to increase. Reporter whats important and what every american should hear is that the vast majority of us will see everything remain the same as a result of this announcement. Those who are covered by medicare, medicaid or employer insurance will have the exact same premiums next year that they already expected to pay. They are already locked in, but there is a small minority that is at risk. Reporter those who have lost their plans already under obama care, those people will now have to go back to their Insurance Companies. The Insurance Companies will have to offer the same plans. The states will have to approved them and they could be at higher premiums. Rebecca, thanks for the clarity in the chaos today. Turning now to George Stephanopoulos. Take us behind closed doors. What are they saying at the white house today . Reporter they had to do this. There was no choice. The president was going to get steam rolled by the congress. Even more important than that, if something happened this week that has not happened throughout the entire obama presidency. You saw poles show a majority of americans for the first time not trusting, not trusting president obama. Even when americans disagreed with him they trusted him and liked him. If that personal credibility crumbles Everything Else falls. That number always helped from bp to benghazi, that number held but it started to go down. This isnt just about obama care in their view . Not at all. This is the president s signature achievement. It would be a black mark for it not to work. Bigger than that, this has a potential to undermine his entire legacy, his entire vision of government. I went back and read the president s inaugural speech from just the beginning of this year. This was a ringing call to what he called collective action, government action. If government doesnt work here he is not going to be advance that agenda for activists. His entire vision for a second term begins to collapse. So many plans on the line. Thank you, george. Thank you, rebecca, once again. An extraordinary day today. Now we move on tonight. A new scandal for the secret service. This time an agent assigned to guard the president accused of inappropriate behavior. Abcs junior justice correspondent Pierre Thomas on this new story tonight. Reporter only 19 months after secret Service Agents were accused of sleeping with prostitutes on a president ial trip to colombia, this is not the headline the agency wanted. New allegations this morning reporter allegations that a supervisor on the president s detail was caught in a less than flattering encounter in a hotel room, literally across the street from the white house grounds. All this despite congressional demands for a change in the agencies culture in the naming of the first ever secret service director. It compromises not only the agent i think but the security of the first family. Reporter according to sources familiar with the case, the secret Service Supervisor met a woman in Downtown Washington and ended up here, in her room at the hey adams hotel. She saw his firearm. I think she was concerned about it, so he took the clip out. There was a bullet in the chamber that he took out. Reporter the woman still asked him to leave. When he left the hotel room, he forgot the bullet. Reporter Hotel Security would not let him to go back up and later found the bullet themselves. No charges were filed, but the secret service was contacted. The agent, identified as ignacio zamora, jr. Has been removed from the president s detail pending a final review. Pierre thomas, abc news, washington. Next we have some hopeful news from overseas now. The philippines where there is hope tonight for families in desperate need. Thanks to a u. S. Aircraft carrier, food, medicine and tonight clean water have begun to arrive. Abcs terry moran is there. Terry . Reporter the sun is coming up on day 7 after the storm struck. There is no question this massive relief effort has turned a corner as the muscle and the capacity of the u. S. Military are brought to bear. The Aircraft CarrierGeorge Washington has now arrived among many assets they bring 21 helicopters. Our colleague touring those remote areas which need help so desperately and now will get it. Finally were seeing people receiving aid and in the city of tacloban the mayor says all 138 neighborhoods are getting food aid. Also as we saw the grim task of collecting the bodies has begun. While the organization is improving and things are happening, there are still enormous challenges ahead and thousands of lives at risk. Diane . It has begun though at least. Thank you terry march ron. News out of boston. Today not one life sentence but two and then some for mobster whitey bulger. The judge threw the book at the 84yearold citing quote the deprafty of his crimes which include 11 murders. Bulger called the proceedings a sham. Two dramatic stories out of florida tonight. First an astonishing rescue. A car crashed into a pond, the driver trapped when a Good Samaritan springs into action, backing up until he can lift the woman from the sinking car. Seconds later that car was under water. And in another florida down families scrambling to safety after hearing a kind of rumbling roar at daybreak. The earth opening up, a sink hole swallowing homes. Abcs Steve Osunsami has this story. Reporter what a wakeup call. How far is it sinking . Its just cracking. The whole house and the floors are cracking. Reporter it was five this morning, and a giant sinkhole was swallowing homes and destroying the peace in this florida neighborhood. It looks like a meteor hit it, or the earth opened. Reporter it opened up 70 feet wide and 50 feet deep. Police rushed seven families from their homes. Then they asked for quiet, while they listened to see if its still growing. Right now were asking everyone to stay in place except for the homes we have evacuated. Reporter this is as close as we can get to the sinkhole because officials here believe it is still moving. You can see the pool that everyone is talking about there that crashed into the center of this. You can see the pool cleaner still over there. Its very, very deep. Sinkholes happen all over america. This one was caught on camera in louisiana sucking trees into swamp. But florida is sinkhole central, and this is the area they call sinkhole alley, with a third of floridas sinkhole claims. They form when water deep underground washes away the limestone, and the earth above falls in. Really loud and i thought it was someone trying to break in. Reporter the dupree family says they knew the sinkhole was here two years ago, but were fighting with their Insurance Company on how to fix it. The contractors had just started work this week. Steve osunsami, abc news, dunedin, florida. And now we turn to a made in america Success Story with a twist. Imagine youre living with your parents when you have a great idea, an idea so good that facebook offers you billions in cold cash to buy it. How is it possible the two guys turned the money down . Linzie janis tells us. Reporter 23yearold evan spiegel and 25yearold bob murphy built snapchat out of a venice beach bungalow. Maxing out their credit cards to fund the business. Two years later, the stanford Fraternity Brothers are turning down three billion dollars in cash from facebooks mark zuckerberg. Even though their Company Makes no money. Theyre holding out for more money. Reporter so what does snapchat have that facebook wants . Young people. If facebook wants to continue to grow, they need to make sure they get everybody. Reporter the idea for snapchat started when one of spiegel and murphys friends sent a picture and later regretted it. Snapchat allows its users to send instant photos and message but unlike other social media apps, they selfdestruct. Disappearing within 10 seconds after theyve been viewed. Its something some parents have complained encourages teens to send inappropriate photos. But the company argues young people are being smart. They dont want every photo and off the cuff remark to live on the internet indefinitely. Spiegel and murphy belief theyve hit on something huge. If they are right they could end up better off like facebook, the company thats trying to buy them. It turned down a billion dollar offer from yahoo and its now worth more than 100 billion. If senate chats young founders are wrong, turning down 3 billion will likely be the worst decision theyve ever made. Linzie janis. Abc news, new york. Tonight two weeks until thanksgiving, some good news for the big feast. The annual projection is in showing thanksgiving dinner will cost a little less this year. The average dinner will cost 49. 04. Thats 44 cents cheaper than last year, thanks to a bountful year for breeding turkeys and cheaper rolls and green beans. Also tonight real money showing you how thousands of dollars in Hidden Treasure could be lying unused in your home. Look how much that thing is going for. Over 100. We help one family turn it into a lot of cash in an hour and you can do it, too. And hero dogs, police dogs now getting bulletproof vests. Its america strong. Were back in two minutes. You really love, what would you do . [ woman ] id be a writer. [ man ] id be a baker. [ woman ] i wanna be a pie maker. [ man ] i wanna be a pilot. [ woman ] id be an architect. What if i told you someone could pay you and what if that person were you . When you think about it, isnt that what retirement should be, paying ourselves to do what we love . I took my son fishing every year. We had a great spot, not easy to find, but worth it. But with copd making it hard to breathe, i thought those days might be over. So my doctor prescribed symbicort. It helps significantly improve my lung function starting within five minutes. Symbicort doesnt replace a rescue inhaler for sudden symptoms. With symbicort, today im breathing better. And that means. Fish on symbicort is for copd including chronic bronchitis and emphysema. It should not be taken more than twice a day. Symbicort may increase your risk of lung infections, osteoporosis, and some eye problems. Tell your doctor if you have a heart condition or high Blood Pressure before taking it. With copd, i thought id miss our family tradition. Now symbicort significantly improves my lung function, starting within 5 minutes. And that makes a difference in my breathing. Today, were ready for whatever swims our way. Ask your doctor about symbicort. I got my first prescription free. Call or click to learn more. [ male announcer ] if you cant afford your medication, astrazeneca may be able to help. Theyre about 10 times softer and may have surface pores where bacteria can multiply. Polident kills 99. 99 of odor causing bacteria and helps dissolve stains so dentures are cleaner, fresher, and brighter. [ male announcer ] polident. And next tonight our Real Money Team is back asking you to look around your house because the average American Home has more than 50 unused items taking up space and worth roughly 3,000. Abcs paula faris now shows us how to turn clutter into cash. Let me see some of this stuff. I keep a lot of boxes. Reporter looking around the coopers atlanta home i see clutter. Reporter theyre about to find out theyre sitting on a gold mine. Is she a good shopper . Shes a good shopper. She can get a lot of deals on stuff we dont need. Reporter stuff like kids toys, books, dvds, and an old exercise bike. You guys actually use this machine . We have not. Reporter while it spread throughout the house, most of it is in the garage. Can you park in the garage . No. Reporter our organization expert, lisa zaslow, says in just a matter of moments, the coopers can clean up and cash in. Tip number one, price your items right, using ebays updated app, and barcode scanner. Going around their home we find out this camera in the kitchen its brand new, never been opened or used reporter can fetch 90. In the garage a nursing pillow. This has been listed for 40. Reporter and a brand new tv mount. Look how much that thing is going for. Over 100. Are you totally surprised right now . Yeah, yeah. Thats a lot of money. Reporter tip number two, when selling online, think like the buyer. Thats where you can add a brand new inbox. Reporter and a good photo makes the difference. Make sure you dont have the flash shining off of the shiny package. Reporter tip number three, score money for your books by using sites like half. Com and mybookbuyer. Com. 12. 84 with Free Shipping. Reporter and amazons trade in Program Gives you gift cards for used dvds. Finally, for the antiques and collectables megan got an appraisal at instaappraisal. Com and its worth 100 bucks. The coopers can cash in 473 of clutter. Thats real money reporter they have a whole garage to go. Youve sold it. Now its time to ship it. The u. S. Postal Service Sends these boxes to your home for free. You pay a flat rate. Our expert says that offering Free Shipping is one of the biggest selling points. A bonanza right in your house. Thank you, paula faris. In our instant index tonight is that really something hopping down the highway in west texas . A flood of 911 calls. See what it really is when we come back. A flood of 911 calls. See what it really is when we come back. Im ready. Tor i think im. [ male announcer ] along with support, Chantix Varenicline is proven to help people quit smoking. It reduces the urge to smoke. I knew that i could smoke for the first 7 days. I knew that i wasnt putting nicotine back into my body to try to quit. [ male announcer ] some people had changes in behavior, thinking or mood, hostility, agitation, depressed mood and suicidal thoughts or actions while taking or after stopping chantix. If you notice any of these, stop chantix and call your doctor right away. Tell your doctor about any history of Mental Health problems, which could get worse while taking chantix. Dont take chantix if youve had a serious allergic or skin reaction to it. If you develop these, stop chantix and see your doctor right away as some can be lifethreatening. Tell your doctor if you have a history of heart or blood vessel problems, or if you develop new or worse symptoms. Get medical help right away if you have symptoms of a heart attack or stroke. Use caution when driving or operating machinery. Common side effects include nausea, trouble sleeping and unusual dreams. If i could describe being a nonsmoker, i would say awesome. [ male announcer ] ask your doctor if chantix is right for you. So heres to the bride and. [ coughs ] [ all gasp ] [ male announcer ] robitussin dm max now comes in a new liquidfilled capsule. Nothing provides more powerful cough relief. Robitussin. Dont suffer the coughequences. Our instant index begins with a lot of people rubbing their eyes in west texas. And then the 911 calls kept flooding in. Listen. Um, there is a kangaroo on the highway. Kangaroo on the road there. Whats going on exactly . A kangaroo. Are there kangaroos here in midland . Not that ive heard. They were not seeing things. There was a pet kangaroo on the loose and here it was hopping down the highway, spotted by the dash cam of a police car. It was lured back to safety by a treat from his owner. And everybody is safe and snug tonight. And a pint sized star is born. The newest drum major for a High School Band in south florida. What he lacks in height he makes up for in confidence. His name is taranza mckelvin, five years old, leading students three times his age. His passion for band competition started when he saw one on youtube and his parents let him start band camp at four. The rest is just a celebration. And what may be the latest apology ever issued. Its about the gettysburg address delivered by lincoln in 1862. At the time a pennsylvania newspaper published a review of the speech calling it, quote, silly. Today the paper decided to print a retraction telling readers they regret their 150yearold error. Oops. Next here tonight, do police dogs deserve their own bulletproof vests . See what is happening tonight. Its america strong. Bulletproof vests . See what is happening tonight. Its america strong. Afghanistan in 2009. On the u. S. S. Saratoga in 1982. [ male announcer ] once its earned, usaa Auto Insurance is often handed down from generation to generation because it offers a superior level of protection and because usaas commitment to serve current and former military members and their families is without equal. Begin your legacy. Get an Auto Insurance quote. Usaa. We know what it means to serve. Mayo . Corn dogs . You are so outta here aah [ female announcer ] the complete balanced nutrition of greattasting ensure. 24 vitamins and minerals, antioxidants, and 9 grams of protein. [ bottle ] ensure®. Nutrition in charge™. [ bottle ] ensure®. But with less energy, moodiness, and a low sex drive,y first. I saw my doctor. A blood test showed it was low testosterone, not age. We talked about axiron. The only underarm low t treatment that can restore t levels to normal in about 2 weeks in most men. Axiron is not for use in women or anyone younger than 18 or men with prostate or breast cancer. Women especially those who are or who may become pregnant and children should avoid contact where axiron is applied as unexpected signs of puberty in children or changes in body hair or increased acne in women may occur. Report these symptoms to your doctor. Tell your doctor about all medical conditions and medications. Serious side effects could include increased risk of prostate cancer; worsening prostate symptoms; decreased sperm count; ankle, feet or body swelling; enlarged or painful breasts; problems breathing while sleeping; and blood clots in the legs. Common side effects include skin redness or irritation where applied, increased red blood cell count, headache, diarrhea, vomiting and increase in psa. Ask your doctor about axiron. I dont miss out. You sat out most of our game yesterday asthma doesnt affect my job. You were out sick last week. My asthma doesnt bother my family. You coughed all through our date night i hardly use my rescue inhaler at all. What did you say . How about every day . Coping with asthma isnt controlling it. Test your level of control at asthma. Com, then talk to your doctor. There may be more you could do for your asthma. Or treat gas with these after you get it. Now thats like sunblock before or sun burn cream later. Oh, somebody out theres saying, now i get it take beano before and therell be no gas. And finally tonight there are 30,000 police dogs in the line of fire. So what if they had bulletproof vests, too . Abcs gio benitez and the animal lover who is america strong. Reporter theyre heroes on the front lines the first on the scene in the most dangerous confrontations. St. Paul chose canine is dead the canine shot reporter just last month canine drago of sacramento county, shot while chasing a robbery suspect. He survived. Its a headline that officer ed meyers hears all too often my partner looks out for me. I look out for my partner. Reporter partners, that do their job without a crucial lifesaving tool a bulletproof vest. Thats where sandy marcal comes in. Cuss tm fitted canine vests cost 950, too expensive for most police departments. So sandy started vested interests in canines, working tirelessly from home to raise that money. The dog goes in first. Hes the First Responder and he deserves to have a vest just like his partner. We met sandy at this massachusetts Sheriffs Office where six canines train every day, jumping through hurdles wearing those vests. Donations have poured in big and small. Recently 10yearold Allison Henry donated her birthday money, enough to vest her local canine officer, ryker. So far no canine has been turned away. In fact, more than 450 dogs have gotten that body armor in 37 states. Officer meyers dog barrage will get his in just weeks. What is it about a canine . I think i see the bond when i look at each of these officers with their dog and i feel like im doing what im meant to do. Reporter committing to her passion to protect canines and thats what makes her america strong. Gio benitez, abc news, bristol county, massachusetts. It was great to have you with us tonight. Were always here at abcnews. Com with the latest, nightline as well and well see you again tomorrow. Breaking news, there could be another bart strike in the future. And a video that shows what happened to a transgender teenager. Support for a ac transit rider burned on the bus the surprising outlook of the parents. And an interview with the head of the university of california system. Regents defy a request by the governor. We begin with a prospect of another bart strike. We first broke this story on twitter and on abc7 news at 5 00 the bart board may turn down contract agreement because of what one board member calls a hand grenade in this deal. We are now live with details heather . Reporter interest this is disappointing to say the least. After two strikes, a cooling off, and months long torturus negotiations a tentative agreement was reached last month. Now, what the bart director calls a clerical error threatens to derail the deal the error has to do with a revision for fmla, federal federal family leave act, it was signed by all parties, and agreed to, put in the tentative deal. But bart would have to pay for the first six weeks of fmla, which would be expensive, as opposed to the old contract, requiring employees to use sick and Vacation Time first. Sources say employees asked unions to withdraw it. He thinks Union Leadership is now quote between a rock and a hard place. He says, quote, until this nd hand grenade had gone off, they planned to vote a week from today, they plan to vote then, but with a special meeting called for tomorrow afternoon, hopefully to, r