ask your financial professional about pacific life today. finally tonight, they set a time in italy over the weekend and suddenly they all came out to their balconies. this was the scene playing out, even amid the staggering crisis. they stepped out across the country to applaud doctors, nurses, health care workers on the front lines. a powerful image, and we want to join them. and a reminder. we'll answer your questions at 10:00 p.m. eastern, on our "20/20" special. good night. >> announcer: now from abc7, live breaking news.