which i don't think anybody knew what they were until last year. and then here we are again wearing a mask for a whole different reason. but there's the document that i wrote myself a couple of days after. just documenting everything i can remember. (phone dialing) (phone ringing) - [unidentified man] good day. - [unidentified man] what's up? we are with the abn group. abn (indistinct) - [unidentified man] does that say (indistinct)? - [unidentified man] yeah. yeah. - [unidentified man] you did see the (indistinct) for bloomingdale, right? - well, traders always get in early. so, where a lawyer might get into the office more like like 9:30, 10-ish, traders were always usually at their desk. some of them, when i did international stuff, we'd have to be in the office by 6:30. - on the morning of september 11th, it was just a typical day. it was kind of like today, was kind of cool. the skies were crystal blue. - it was strange 'cause i was on the desk and we heard this boom.