responsibility to keep the priorities that they made to customers and the promises they made and to help some folks that are hurting. here's the deal. fema is providing critical need assistance to help the hotel bill that you racked up because you couldn't stay in the home during the hurricane. the department of housing and urban affairs, hud, is offering assistance to families in impacted areas. right now we're hearing reports of some insurance companies may deny coverage for additional living assistance expenses unless the homeowner was under a mandatory evacuation order. so people pay their insurance premiums. they're supposed to get payments from their insurance companies for relocation costs. insurance companies in the face of the strongest storms since 1850 say no, no. we're not going to pay you who we owe you because the fact is,