>> greg: i think i was governed by lawyers and terrified of liability because a lot of the stuff -- and covid has made that point so clear. 90% of what we are doing is for a lawyer and for not getting sued. that is my belief anyway. while not, that's really hit hard. up next, the standards of today canceled the oldies we play. thee for a same-day repair. and with their insurance, it was no cost to them. >> woman: really? >> tech: that's service the way you need it. >> singers: ♪ safelite repair, safelite replace. ♪