they've got high ratings from consumer reporters. >> "wall street journal" is the one that broke the story about the 4,000 items. amazon responded saying that safety is a top concern. when a corn arises we work hard to protect our customers. i like that i can buy almost anything i want on. amazon. >> this is a great wake-up call for consumers and amazon that they need to put more protocols in place so we can continue to feel confident when we're ordering through them. we have a great learning opportunity here. and i really believe amazon is going to step up to the plate because they do not want to lose consumer confidence. we have to be able to trust them. this is a great wake-up call. "the wall street journal" did an amazing job and hopefully they'll take this call to action so that consumers can continue to use amazon and we can continue to go forward. >> barbara, we'll bring you back if they do indeed take more