men and women. i do on occasion say "ciao bella" on occasion i slip and say sweetheart or darling or honey. i do banter with people. i do tell jokes. at some better than others. and the same person in public as i am in private. you have seen me do it on tv through all my briefings and for 40 years before that. i try to put people at ease. i try to make them smile. i tried to connect with them. and i try to show my appreciation and my friendship. i now understand that there are generational, or cultural perspectives that frankly i had not fully appreciated. and i have learned from this.