0 now. -- captions by vitac -- www.vitac.com he has only been on the job for nine months but pope francis has captured the world's attention winning time's person of the year. >> new details about the deadly plain crash in san francisco. the pilots were warned about the steep landing but may have relied too much on those automated systems. >> and this. a moment that everyone remembers. you can't forget this. elian gonzales being pulled from his home in miami returned to cuba. now he's all grown up and he blaming the u.s. embargo for the death of his mother. welcome to around the world". i'm suzanne malveaux. >> i'm michael holmes. thanks for your company. with all the news pope francis has been making, you will to think miley cyrus didn't stand a chance when it came to this. >> the people's pope beating out the twerker as well as the leaker edward snowden to be "time" magazine's person of the year. the editors saying "with a focus on compassion, the leader of the catholic church has become a new voice of conscience." >> we wanted to find out what the people think. so here's some reaction from the streets of london. >> i'm glad that he's being a pope and i'm glad he's being compassionate, but they're sitting on a sewer. >> he's doing a lot of innovative reforms supposed to his predecessor. in that sense, i think that maybe it's valid. >> i think a good person is new ideas of the of christian church. >> he seems to be much more of a pope of the people than previous popes. >> seems like a really nice guy for a pope actually, but i'm not sure about being person of the year. >> why is that? >> well, he's hardly been in the job five minutes. >> all right. >> nice guy for a pope. >> that has got to be the hands down winning line there. i want to bring in our religious commenter edward. what do you make of the fact she says something liking that comparing him to previous popes? it's pretty ironic, don't you think? >> yeah, it's kind of funny. what strikes me though is this pope is making a difference to people who aren't even catholic. you have atheists embracing the pope because they say at least he's willing to have the conversation. inclusion is the hallmark thus far of this pope. remember, it's only nine months. so he hasn't been on the world is taken very long. to do as much as he has done and change the perception so much in such a little bit amount of time, i think it's remarkable. >> you and i were talking a couple of hours ago. i want to put to you the same question. before. pope francis came along, the conversation if you like about the catholic church pretty much focused on the sex abuse scandal and focused on things like the vatican bank. how much -- those conversations still exist, but really he has changed that will conversation to other things. how much impact, broad impact has he had on the church and what people the faithful and otherwise think of it? >> i think the impact has been great. we've gone from being perceived as a church of,000 shalttle not to a church that you shall and you should and you will because he's taking a proactive stance about where the church needs to be in its mission, serving the boar, embracing the outcasts, that line on the plane when he was asked about gay folk. he said who am i to judge. and i mean, that rebounds, rebounded across the world because this was a pope for the first time saying the word gay, by the way, and not in a disparaging comment, but in an inclusive one. and i think that that will be what will continue with this pope. >> what's amazing, he really does lead by example. very humble life. you know, he's walking along. he's helping -- he meets and greets people. >> picks up the phone. >> yeah, he sends out writes letters to folks, gives them a call. do we think this is going to make much of a difference when you look at the big picture, when you look at the future of the church here? is there going to be anything in theology or practice where you know, things are really going to change? >> well, suzanne, let's begin with perception. it is a big thing to suddenly have people engaged with the church in very positive ways. that's a big start. now, people are saying, well, he hadn'tent done much done electrically to make any changes. the real indication we have maybe something afoot there, he's going to meet with his cardinals and talk about divorced and remarried people. up to this point, they're not able to receive comom union if there's not an annulment. he indicated something needs to be done with divorced and married people. that's a start. when asked in an interview about married priests, while he didn't say he was going to change that, his comment was it can change as if this is not doctrine that cannot change. so we don't know the exactly what's going to be in the future. he's made a remarkable start. some of the more particulars i think will still becoming. >> i've got to ask you, look into your crystal ball. what we know of this pope, he's obviously being told, what do you think his reaction will be? >> well, i understand the comment from the vatican was that if he was chosen, he's not looking to be famous. he's not seeking it, but if it helps the mission of the church, he's all for it. i think he realizes he reluctantly steps into the spotlight. we know that. and we know his simplicity is all around in every story talking about his simplicity. we know that he reaches people in a way that very few previous popes have. you saw those pictures of him hugging that man that disfigured man without giving a second thought to it. hugging the man without a face. he goes to people that will no one else seems toent wa to go to. i think this is what's really remarkable and what is changing people's hearts about the papacy and perhaps even about the church. >> yeah, very good point. good to see you, father edward beck there. >> thank you. i can't tell you how many people who say i really like this guy. i like this new pope. >> i'm not. i think he's pretty cool. he's certainly saying the right things about inclusiveness and acceptance and broadening out the perspective people have on the church. lul. >> we're also following this. this is the first officer, the guy who sits behind the pilot on the asiana airline airlines jet that crashed over thor? . he says he warned the pilots about the plane's steep rate of descent. that first officer sitting behind the captain as the plane was coming down. now, three people were killed, more than 180 were hurt last july when the boeing 777 hit a seawall crashed at san francisco international airport. >> today, the ntsb is trying to find out, of course, what went so long. cnn's rene marsh is covering today's hearing in washington. i guess a big question is, did the pilots rely as some have suggested too heavily on automation, the computers that can run the plane? >> that is one of the key questions that investigators are digging into. and you know, we just got some new video coming out of that hearing that we want to get right to. we know that that video again, this is from airport security cameras, and this shows us a different perspective that we have never seen before of this crash as it happened. that is the video that you're looking at there. some incredible details coming out of this hearing. the ntsb says that the pilot flying the plane was concerned prior to the crash. he told investigatorshate found a visual approach difficult and stressful. we should mention he was tasked with making a visual approach as he was going to san francisco's airport. now, when asked how confident he was about his knowledge of the triple 7s automated flight systems, i'm quoting from the transcript, he said, he's not so confident. he felt that he should study more. again, that coming from the pilot who was at the controls saying he wasn't very confident with the automated systems inside that plane. ntsb investigators are concerned about pilots overreliance on automated systems in the cockpit. specifically when it comes to the plane's auto throttle. it's the equivalent of cruise control in a car, and the pilot thought that the auto throttle was engaged, but it turned out it was not. that us caed the plane to fall to a dangerously slow speed. it suggests a few things. the pilot didn't recognize that the auto throttle was disengaged. they weren't cross-checking possibly the equipment or again, they didn't fully understand how to operate the plane's automated systems. anyway way you look at it, that is a big scary issue if you are a passenger on that plane. >> yeah, and renee looking at the new video, it is amazing to watch this particularly in slow motion. it almost looks like there is a successful landing until the when thing turns and crashes there. what is the information about the first officer who was behind the captain who actually warned him about this? what do we know about that? >> right, so we know that the problem with ashjian na 214 was that it was flying too slow and too low. but today, we learned that the first officer warned. he said more than four times about an excessive sink rate, meaning that the plane was coming down too quickly and that was not correct. it should not have been coming down at the speed that it was. he did that about 52 seconds before the crash. we know that the pilots acknowledged hearing him, but we -- what we don't know is why wasn't it corrected. we know that the warnings came about 52 seconds before the crash. more than enough time to correct the problem, suzanne. >> rene, thank you so much. it's very interesting to see the middle of the plane that is most impacted. those people who perished and both sides seem to be fine. >> reminds you that there's people flying those planes. there's human factors involved still in the skies, but what a terrifying experience for those people. let's move on now. the joyous celebration we witnessed yesterday in johannesburg at nelson mandela's memorial replaced about i a more somber mood today. why? because mandela's body is now lying in state for the next three days. >> his flag-draped coffin was taken to the government complex in pretoria where he made history nearly 20 years agate the country's first black president. well, today was reserved for families and dignitaries to pay their respects to say good-bye nelson mandela. tomorrow and friday, ordinary south africans from all walks of life will be allowed to come by and give their respects, pay their respects to what he is known as the belofed tata madiba. >> there were thousands of people lined up to do this today but under custom in south africa, they have to take the body and put it inside overnight. they had to take it back to its resting place at 5:30 p.m. before it got dark. tomorrow it will be back out during daylight hours. >> and sunday he will be buried. the south african government is now investigating claims by the country's deaf community. this is something that is very unusual that the hand signals that were used right by this interpreter at yesterday's memorial were quote, this is according to some folks, meaningless because his performance was seen by millions of people around the world but those who know south african sign language are outraged. >> one of the many giveaways, those who know sign language were saying this basically didn't make sense. also, there was a complete lack of facial expressions which are considered just as much a part of sign language as hand gestures. have a comparison to show you, too. the sign language interpreter lydia callus when she worked for then new york mayor michael bloomberg. >> her animated performance during a news conference about superstorm sandy made maher a national sensation. >> they're looking into that. i tell you that, this guy apparently appeared in a couple of other rallies and was criticized then. so of's going. >> what's going on. >> the government is looking into it. >> here's more of what we're working on for around the world. he was just 6 years old when he became the center of al international custody battle. now elian gonzales is all grown up. you see him there leaving cuba for the first time in years. going to take a look at the life he's been living since he was pulled from his relatives' house in miami and returned to cuba. plus -- >> you see there police moving towards protesters. this is in key eb, the capital of ukraine. fighting with thousands of demonstrators tearing down the barricades. it was very tense for a few hours last night in kiev. >> and new details about the terror attack in a shopping mall in kenya. why officials say there may have been only four gunman instead of a dozen and how they might have escaped alive. 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