[dramatic music] jeff piotrowski: everything basically was a three foot, four foot pile of debris everywhere as far as the eye could see. just debris everywhere. there's really nothing standing. donna kerry: in her immediate neighborhood, there were 16 people that perished. jim riek: jeff piotrowski sees a lady who is hysterical, has no idea what has happened to her. and that's amber munson. you could hear amber before you saw her, and that's what i remember more than anything is hearing her cries out. amber munson: can i use your phone? jeff piotrowski: what? kat piotrowski: and coming towards us. jeff piotrowski: yeah, all the phones are jammed. kat piotrowski: jeff jumped out of the car immediately and raced towards her. i'm ok. i'm ok. jeff piotrowski: come here. come here. hello?