in her final weeks of pregnancy, sarah spent hours scouring the internet for the best diaper brands, paranoid about screwing anything up. then, at long last, the baby arrived. >> it was my first time staying in a hospital, so all of it was very, kind of out of body. >> how did you feel when you heard your baby cry, when you looked at her? >> i can't tell you now what i felt because i didn't feel like i was there. she just screamed the whole night. the nursing wasn't working. at some point the nurse said, i can take her into the nursery so you can get some sleep. i thought, no, if i fail at this, i have to be able to do this. >> sarah's husband, ben, saw she was struggling and helped out when he could and her sister, michelle, offered support from afar.