depth of racial hatred that was given free rein there. i was in ferguson before, during and after the high points of the activity there. my personal observation was i have never really seen a police department have such an us against them attitude. bbc, cnn, the world media was there. if there was ever a time to act like you care and you see these taxpayers as your bosses that would have been the time to do it. instead it felt very tribal like we are, our group, these people protesting are some other species of people. i grew up in the rural south. i never felt that kind of disrespect from a law enforcement agency. it gave me a sense, if what i was hearing was correct, there's something wrong with this department. >> these e-mails were written by supervisors, police officers i don't think anybody was disciplined for any of this kind of stuff. it is pretty shocking. if you look at police departments around the country, similar question that i asked our earlier guests is this