that was 2008. this plane was 11 or 12 years old and presumably those problems had been fixed. a problem with frozen fuel injection into the rolls royce engine in heathrow and reported that the wing tip had been repaired. from a physical structure position, this plane is as solid as it gets. >> rich, what do we know about the actually pilot, the lead pilot of the plane? i take it that this pilot posted videos of a flight simulator he actually had in his home? >> yes, captain shah is again very experienced captain, training captain, senior captain at malaysia airlines. he absolutely loved flying. he actually had a flight simulator in his home. not a full motion one, but as you can see there. in which he would give lessons and he would instruct and he would perfect his own technique. now, because first officer hamid was relatively inexperienced on the 777, it was a senior captain