to start talking about these issues. and there's been no response from the government. >> because the -- when you say the envoy, the u.s. does have a diplomatic interest section in havana, so there are u.s. officials there who are working on behalf of your husband. >> they're not considered envoys, though. what we're talking about is somebody who can really go in and start negotiations with the cubans. >> well, i remember it wasn't that long ago, bill richardson, former u.s. ambassador to the u.n., he went to cuba hoping to bring alan gross out of cuba with him. they wouldn't even let him see alan gross. >> that's right. that's right. and he -- they got very upset with some of the words he used when he spoke. and so that was an excuse for him not to visit alan. >> so let's be precise. what would you like president obama to do? >> i think you'd have to ask him what it takes. i want obama to take alan seriously. to take the situation seriously. he's the leader of the nation.