convicted, and sent to jail. >> the editor of the news of the world, andy coulson, resigns. and the line that news corporation put out was this is an isolated incident. >> it was simply this one investigator, this one reporter. it went no further than that. they had dealt with the problem. it was now history. but it wasn't. >> hello? it's glenn. >> glenn, how are you? >> hello, mate. just a very quick one. voicemail reset on gordon taylor. do not delete anything. >> yeah. >> it asks you for the pin, then put his number back. >> yeah. >> and there's three messages on there. all right? >> fan tas tech. >> a year later, the news of the world is poised to publish a salacious article about a british football association executive named gordon taylor. >> taylor believes that his phone has been hacked, and he decides to sue the news of the world. the case ended up costing the