and patriot and other red blooded flag waving conservative words in their names during their mission statements. inspector general george was asked this point blank. >> did you find any evidence of political motivation in the selection of the tax exemption applications? >> we did not, sir. >> but most interesting, perhaps, was this. from miller who offered up his contrition on what must have been the longest day in his professional life. >> i want to apologize on behalf of the internal revenue service for the mistakes that we made and the poor service we provided. we provided horrible customer service here. i will admit that. we did. horrible customer service. whether it was politically motivated or not is a very different question. >> just bad customer service like a cell phone or cable company, except you are never