more detail what that actually looks like. but we know in singapore there are guards and any families gathered in that airport they are keeping the cam remarks growing number of cam remarks swarm of immediate kwa far away from those families so they have space to receive information as it comes in, to decompress. we actually believe according to local media in indonesia families are in a hotel already. they have rooms and be fed and most importantly they have a pipeline of information. they have crisis counselors available to them. we're talking about 155 indonesian many of whom were heading to singapore for the new year holiday to celebrate. this is supposed to be a week of celebration as we end 2014 and instead we end it with the fourth plane based here in southeast asia either missing or crashed. it's surreal. >> i want to follow up on one thing that tom fuentes here told us which was surprising and that