diplomatic bureaucracy, the congressional bureaucracy. do you feel in the end the resignation of general shinseki was a political necessity or was it absolutely something that had to be done for policy purposes? >> it seemed to be political, so many members of congress calling for his ouster. here is a very capable, effective, honorable gentleman who served his country all the way back to being wounded in vietnam. i think what happened at the va over the last decade or so, you have a tremendous infusion of people from the iraq and afghan wars. the va is simply stretched. i don't know if it has the budget it needs or the personnel it needs, i was sorry to see secretary shinseki go. >> he was there for five years. his service to his country is unparalleled, and no one should question that. but the management of the va in the last five years has not been good. 8% increase in veterans, 34% increase in funding. someone has to be held accountable. i didn't call for his resignation. i thought he should come to