sexy actor, intense guy and it wasn't funny. and then he came in and when matt read it, suddenly, it was really funny. >> oh, ross. [ laughter ] >> you get me so hot. i want your lips on me now. >> huh? ♪ ♪ >> about 3,000 people per day. that's more than half a million per year take the warner brother's studio tour and when they do, they come to this iconic couch in central perk. that's how big of a phenomenon "friends" still is. so what happens to the cast members when a show becomes that type of smash success? well, it turns out some dealt with their fame better than others. that part of the story when we come back.