doesn't believe this is an open and shut case, though. >> i think the biggest obstacle in cold cases is time. because people forget, witnesses forget and the time frame in which what occurred and the evidence, that could be lost. >> but patrick has faith in ramos and san bernardino investigators, and he always has. >> they told me in the beginning, san bernardino, they would solve this case, they were committed to it. and i knew they would. >> god bless he and his family. it is usually a family member who keeps it alive, and keeps pushing, and something happened here, and something is not right. and it keeps it in the forefront, and it keeps it in everybody's minds. >> not only was she good at what she did, she knew joey. >> a man who has kept the memory of his son alive with the help of a woman he now calls his daughter. >> i have to say that the only person that i know in the whole