who for so many of them have lost everything, loved ones, their homes, they come here carrying whatever they have left. they're getting off vessels bringing them here to cebu. for those with family and friends around the country, they'll be sent there. those with no relatives will be put up in evacuation centers around the city. these people are broken. you know, they are shell shocked, they are depressed. those that we spoke to said they have no idea how they're going to rebuild their lives. that's obviously where aid agencies and the filipino government will make a step up and assist these people putting the pieces back together. >> what is the explanation from the government? a few days ago, it was reported that that road from the airport had been cleared and that the airport was functional. there are clinics close to the airport. why is this taking so long? >> reporter: yeah, the aid operation has taken a ridiculous