sometimes in one of the biggest cities of the country there is a big mess. my next guest has experience making crunch time decisions, former new york mayor rudy giuliani. atlanta is not used to this kind of huge deluge. a lot of blame game between the mayor and governor and so on. i don't really buy we don't think it was going to be this bad. there were plenty of warnings. >> usually this is a function of did you prepare in advance or didn't you? i call it -- i wrote a book about leadership. i have a chapter called relentless preparation. a lot of it comes from snow removal. i had two of the worst winters in the history of the city when i was the mayor. relentless preparation is the key to emergency performance, whether you're talking about a terrorist attack, a snowstorm, hurricane.