gone. there was suddenly a hole in the side, sucking a boy's shirt right off of his body and out that hole in the side of the plane while his mother was holding on to him. now listen as the crews on the plane and on the ground responded to one another as this emergency was unfolding. >> alaska -- >> when able, give me the nature of the emergency. >> and alaska airlines is now reporting 18 of its max 9 planes have been inspected and returned to service. it's not clear yet if that was part of the faa's mandate. let's discuss with cnn business editor at large, richard quest. great to see you. this plane was airborne for only about 20 minutes before this part of the plane just blew out.