shopping forum continues to be strong. >> when it comes to the question of if i order christmas gifts online, are they going to make it there in time, what's your prediction for people? >> right now i think everybody is in great shape. i think there's been a great deal of planning. our organization plans for cyber weekend starting back in january. we are well prepared. i think people across the industry are well prepared and there's quite a bit of confidence at this point in time to deliver. parcel carriers is the next challenge. right now, they have a great deal of work to be prepared to handle expected volumes and planning going on there as well. there's going to be an earlier cutoff as to when parcel carriers accept packages to ensure it gets to the customer. all that is going into planning. there's a high deal of confidence. >> a big part is issues with the