of indonesian airasia to the table and hopefully persuade them to do the right thing by their families. >> there is that emotional impact but like you mention, there's this lingering impact in terms of the consequences of losing a loved one. i want to play something. it's a quick piece of sound from the partner of another individual who was on flight 370 and as we know that flight is still missing. listen. >> on the other hand the world needs to see that and in order for people to take this seriously and demand changes in aviation industry to provide more protection we need people to be angry and to see that. >> she's referring to seeing the images of these families who are grieving. jim, do you agree with her that the world needs to see their pain? >> absolutely. particularly because in this