>> i haven't had much contact with the families over the last couple of weeks. i just -- i can only imagine how they feel. you know, as we learn more about this, real reform has to come out of all of this. we're looking at at least 40 veterans that have died allegedly from this scandal. you just pray that their deaths will not be for nothing, that real and meaningful reform will come from this situation. >> we have a tendency in this country to call for first right away, right? some of those calls for firings right away are justified because this didn't exactly start today or yesterday or the day before. politico is actually calling this president obama's heck of a job brownie moment.