profanity-laced phone call between hostage negotiators and dikes. >> you just go ahead and send s somebody down that [ bleep ]. >> reporter: negotiations deteriorated. >> if that sorry [ bleep ] above you doesn't respond to me by 5:30 this afternoon, or whatever time it is, by god i will not be talking to [ bleep ]. >> reporter: authorities say dikes stormed a school bus in midland city, alabama, on january 29th. a boy on the bus told dispatchers how a man shot the driver and snatched one of the children. >> okay, is he on the bus? did he take the kid off the bus? >> he took the kid off the bus. >> reporter: the us about driver, charles poland, was later hailed a hero, for trying to protect his young passengers. >> was the bus driver the only person shot? >> yes, ma'am. >> hang in there, honey. you're doing so good. i'm so proud of you, okay?