>> reporter: carol, you might be a little surprised to hear so many of these passenger were fully staffed with their -- staffed with their experience. listen to what larry hayden who was on that ship had to say about it. >> the crew was wonderful. if i can say something, they were on spot, they were well enformed. they kept us well informed and they were looking out for our safety all the time. >> reporter: it was like that from passenger after passenger, yesterday, carol, back in baltimore, all wine and roses for the crew. everyone thought they did a really good job. >> maybe carnival should like talk to the people at royal caribbean and get some pointers, because those people were not happy. although, they were adrift for a number of days unlike the passengers on board the royal caribbean. a question for you, for those of us who would like to take cruise some day, when you look at these