your arms around and the only thing you knew for sure is it would get worse. it did. how bad is the situation this morning? >> the situation this morning is that we are admitting more patients than we're able to discharge each day so our numbers in the hospital are accumulating and that puts a crunch on our staff because we don't have more beds. how do you put patients in the hospital when you don't have staffed beds. we're seeing longer waits of ambulances outside waiting while they are getting calls for new patients to go to pick up but they're waiting for us to take those patients into the hospital. it's creating this backlog of care throughout the city all working together, every hospital is working together but amount of pressure on hospitals is too much. >> to be clear, you're talking about a record. you said these are the darkest days of the pandemic. this is the worst that you have