tsunami of shutoffs. a family feels they are living in a house that's uninhabitable. >> she has been heating with propane tanks and living by candlelight. >> it humbles you and makes you appreciate what i didn't appreciate before. . >> the 49-year-old said she can't live here during the coldest weeks of winter. . >> why not move? . >> where? where? >> the american rescue plan passed in march more than doubled funding for the low income home energy assistance program. it helps families pay utility bills. due to a combination of factors, only 17% of eligible households actually receive benefits. what is the long-term fix? >> the long-term fix they need is money to make their homes energy efficient. >> low-income families, particularly black and brown communities, often pay more for