cleargear.com. stating if the content remains in whole or in part you will immediately be billed $3500. >> we said, you know, they can't be serious about this. my husband checked his credit report. sure enough, there is a charge for $3500 hitting from cleargear.com. >> reporter: and it's not just the palmers. in 2011 a virginia woman posted a scathing review on grel yelp and angie's list blasting contractors complaining of a sloppy paint job, poorly installed door hinges and accusing them of theft, writing, bottom line, do not put yourself through this nightmare of a contract. chris deets the founder spoke to cnn's don lemon's last year. >> she accused me of criminal activity, false statements presenting them as fact with no basis for it. >> reporter: deets turned the tables and filed a $750,000 defamation suit and a judge ordered certain parts of the review be removed. the state supreme court later