training? >> yes. >> and you did all that every year throughout that 26-year period, right? >> yes. >> sometimes multiple times a year, right? >> yes. >> and all of those requirements were in place to make sure that you continued work at the beginning of your career and continued to be, you know, competent and capable of performing the requirements of the job, right? >> yes. >> you mentioned on direct that you were also a hostage negotiator as part of your duties? >> crisis negotiator. >> crisis negotiator. did that involve some hostage type of situations? >> i've never had a hostage situation. >> but crisis negotiation? >> yes. >> and that involved some de-escalation tactics, i presume, correct? >> yes. >> and you had to develop that skill set and be pretty good at de-escalating situations as a crisis negotiator, fair?