parent, it had to touch you to listen to these young women tell their stories of what they had been through. what strikes me here is it doesn't seem to have ever been a sense of urgency or immediacy in the indianapolis field office. the july reporting leading to the september attempt, vain attempt to change venue on the case to lansing, which didn't happen, and then the later report in los angeles and then they sat on it. what am i missing here? this is like a child kidnapping case? this man is on the loose molesting children and it appears it's being lost in the paperwork of the agency. >> well, needless to say, i share your reactions, i share your bewilderment, i share your outrage.