madeleine's disappearance, no man matching jane tanner's description could be located. >> after madeleine mccann disappeared and days went by and she wasn't found, there was just this incredible fear in this community. parents there with their children weren't taking their eyes off them, as you might expect. but everyone was looking. >> we'd heard it on the news. my sister had called from the uk and told us that something had happened in luz and that a little girl had gone missing. >> robert murat was a neighbor. he lived in a house very near the apartment where madeleine was. >> robert murat is a classic expat who moved here, who enjoyed the life on the algarve, and he'd been partly grown up in portugal, so he spoke good portuguese. >> i met the mccanns probably 20, maybe 30 seconds, nothing more than that and then helped out with trying to translate,